---
product_id: 279954138
title: "ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported"
brand: "arris"
price: "940 Lei"
currency: RON
in_stock: true
reviews_count: 8
category: "Arris"
url: https://www.desertcart.ro/products/279954138-arris-surfboard-max-w121-tri-band-mesh-wifi-6-system
store_origin: RO
region: Romania
---

# AX6600 WiFi 6 speeds up to 6.6 Gbps Coverage up to 5,500 sq ft seamless WiFi Tri-band mesh with 3 dedicated express lanes ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported

**Brand:** arris
**Price:** 940 Lei
**Availability:** ✅ In Stock

## Summary

> 🚀 Surf the future with ARRIS mAX: Speed, coverage, and control in one sleek system!

## Quick Answers

- **What is this?** ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported by arris
- **How much does it cost?** 940 Lei with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ro](https://www.desertcart.ro/products/279954138-arris-surfboard-max-w121-tri-band-mesh-wifi-6-system)

## Best For

- arris enthusiasts

## Why This Product

- Trusted arris brand quality
- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Key Features

- • **Tri-Band Mesh Powerhouse:** Three dedicated bands ensure zero buffering and true gigabit speeds across every corner of your home.
- • **Blazing Fast AX6600 Speeds:** Experience ultra-responsive streaming, gaming, and conferencing with WiFi 6 technology delivering up to 6.6 Gbps.
- • **Massive 5,500 sq ft Coverage:** Eliminate dead zones from basement to attic with seamless indoor and outdoor WiFi coverage.
- • **Trusted ARRIS Quality & Support:** Join millions who rely on ARRIS’s proven tech backed by a 2-year warranty and live customer support.
- • **Smart App Control & Parental Features:** Manage your network effortlessly with the SURFboard Central app—real-time monitoring, QoS, guest access, and rewards-based parental controls.

## Overview

The ARRIS SURFboard mAX W121 is a tri-band WiFi 6 mesh system delivering ultra-fast AX6600 speeds up to 6.6 Gbps and expansive 5,500 sq ft coverage. Featuring dedicated express lanes for true gigabit connectivity, it ensures seamless streaming, gaming, and smart home integration. Controlled via the intuitive SURFboard Central app, it offers advanced parental controls and network management, all backed by ARRIS’s trusted quality and 2-year warranty.

## Description

Buyer Beware: ARRIS has discontinued this product and ended support for it. Effective April 16, ARRIS Customer Support will no longer assist customers with this unit. Additionally, any unit installed after April 16 will no longer be able to connect or function. If you are purchasing this product, be aware that it is no longer supported by the manufacturer and may be unusable upon installation.

Review: Simple mesh - Just finished setting this up this morning and so far very pleased with the product. The setup was easy with only 2 minor hiccups that were easily resolved. The first issue was the inability of the control app to join the newly created SSID during setup. This is most likely an iPhone security feature preventing apps from hijacking the SSID for malicious intent. Exiting the app and using iOS network settings circumvented the issue. The second issue was a security camera initially failed to connect after completing the setup of the mesh system. It's one of these cheap IOT devices that is simply poorly designed. Rebooting the camera resolved the issue. Otherwise, all my devices are now above -65db which is the threshold for voice quality wireless signal. Very pleased with the performance. Pros +Easy setup +Fantastic coverage +Great performance (quick speed test off the satellite measured 700Mbps) +Nice modern design Cons -No WPA3 -Barebone configuration features -No web interface management -No built-in firewall I am not taking a star off the review as I was aware of the shortcomings and made the purchase with full knowledge of the cons. With that said, if you are looking for a no-frill "set-it and forget-it" mesh system with high performance, this system is a fantastic option. If you like to tinker and customize your wireless network settings, this product is not for you.
Review: Impossible to set it up with the app - incredibly bad design decision - I am SO VERY MAD at myself for waiting until after the return window closed to install these! I purchased 2 of the W121 sets to replace my existing mesh wireless system. My existing system worked fine, but the company which made them had stopped providing security updates, so I decided to replace it. Since I had a mesh system with 1 base and 2 satellites and wanted at least the same number of mesh boxes. So, I bought 2 of the W121 sets (even though the tech support said it could only use the base and 2 satellites) because buying a second pair on sale was about the same price as a single unit. The hardware appears to work well, but they made an incredibly bad decision in forcing the use of an app to configure and setup the device. I trusted a big name like Arris to not completely mess things up, but holy cow is that app horrible. I see other people with the exact same issue as me (the app refuses to connect satellite units and is crazy slow in initial setup.)As of now, the base is working as a stand alone/single unit, but I can't access it with the app unless I do a factory reset (you have to use a paperclip or similar item and press and hold the reset button hidden in the tiny hole by the network port for a long time - they told me to do 30 seconds.) Once I do that, the app will let me completly start the install process over, but it refuses to add any additional units and just hangs eventually. Restarting the app takes it back to the initial install screen with no option to bypass it. ARRIS - IF YOU ARE GOING TO ONLY PROVIDE AN APP FOR SETUP, MAKE SURE THE APP WORKS!!! So very, Very, VERY angry with whoever made this decision at Arris. There was no documentation in the box (mine was completely new with all the shrinkwrap and the plastic peel-off intact, so its not like the issue was someone sneaking a used unit into my sale), just a 2D barcode for directing the owner to download their (horrible!!!) app. Update: Feb 17 2023. I have a couple of items to add. 1) I used one of the "spare" units as a stand-alone device for my in-laws. Since it the app had been updated in the Google Play store, I had my wife install it on her phone and used that to set it up (my thought was that it would not have any trace of the issues I had with our home unit.) She had similar issues, but after a lot of playing around, I got it to work. 2) I uninstalled the app on my phone and re-installed it, then tried to see if it would let me add a satelite. No luck!. So, really frustrating as the hardware works great, but the install/management app is so bad. P.S. I saw one person put out a rave review about how easy the app is to use. Unfortunetly, he is misunderstanding what people are complaining about. Its not that the app is hard to use (it appears to be VERY simple and has a lot of newbie friendly options.) The issue is it DOES NOT WORK for most people and there is no other option to setup and mange the hardware than with their broken app, so until/if they fix the app, its going to be a gamble on whether this is a nightmare or a win for you. If this thing works well for you, maybe list out what type of device you use to set it up??? I know my Android phones have not had luck, so maybe IOS users have better luck???

## Features

- Buyer Beware: ARRIS has discontinued this product and ended support for it. Effective April 16, ARRIS Customer Support will no longer assist customers with this unit. Additionally, any unit installed after April 16 will no longer be able to connect or function. If you are purchasing this product, be aware that it is no longer supported by the manufacturer and may be unusable upon installation.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| ASIN | B08S8WZ9FK |
| Antenna Location | Home |
| Antenna Type | Internal |
| Best Sellers Rank | #35,409 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #400 in Whole Home & Mesh Wi-Fi Systems |
| Brand | ARRIS |
| Built-In Media | Quick Start Guide, Router, power cord |
| Compatible Devices | iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices |
| Connectivity Protocol | Ethernet, Wi-Fi |
| Connectivity Range | 5500 square_feet |
| Connectivity Technology | Ethernet |
| Control Method | App |
| Controller Type | App Control |
| Coverage | 5,500 sq ft |
| Customer Reviews | 3.5 out of 5 stars 448 Reviews |
| Data Transfer Rate | 6600 megabits_per_second |
| Frequency | 5 GHz |
| Frequency Band Class | Tri-Band |
| Item Dimensions L x W x H | 7.95"L x 7.95"W x 7.64"H |
| Item Type Name | WiFi 6 Mesh Router System |
| Item Weight | 5.6 pounds |
| LAN Port Bandwidth | 1000 Mbps |
| Manufacturer | CommScope |
| Maximum Upstream Data Transfer Rate | 3300 megabits_per_second |
| Mfr Part Number | W121 |
| Model Name | W121 |
| Model Number | W121 |
| Number of Items | 1 |
| Number of Ports | 4 |
| Operating System | Linux |
| Other Special Features of the Product | QoS, WPS |
| Security Protocol | WPA-PSK, WPA2-PSK |
| Special Feature | QoS , WPS |
| UPC | 612572216101 |
| Unit Count | 2 Count |
| Voltage | 120 volts |
| Warranty Description | 2 year limited warranty |
| Wi-Fi Generation | Wi-Fi 6 |
| Wireless Communication Standard | 802.11ax |
| Wireless Compability | 802.11ax |

## Product Details

- **Brand:** ARRIS
- **Model Name:** W121
- **Special Feature:** QoS, WPS
- **Frequency Band Class:** Tri-Band
- **Wireless Communication Standard:** 802.11ax
- **Compatible Devices:** iPhone, cell phone, Tablet, computer, streaming devices, smart TV, IOT devices
- **Recommended Uses For Product:** Home
- **Included Components:** Quick Start Guide, Router, power cord
- **Connectivity Technology:** Ethernet, Wi-Fi
- **Antenna Type:** Internal

## Images

![ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported - Image 1](https://m.media-amazon.com/images/I/616OSr5sYoL.jpg)
![ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, Discontinued and is no longer supported - Image 2](https://m.media-amazon.com/images/I/61D7QP35IYL.jpg)

## Questions & Answers

**Q: I have about 65 devices connected to my WiFi network which strains it. How many devices can this mesh network reasonably handle?**
A: I currently have about 50 with 12 of them being HD cams - so far no degradation in performance. I also have Gigabit Fiber service which does make a difference. Not sure total capacity however.

**Q: Parental controls are included, but what about malware and other system security features are included?**
A: There is no malware or firewall feature with this mesh system.

**Q: Is there a three unit system offered?**
A: No, there isn't a 3 ack offered but you can purchase one W121 (a dual pack) and one W21 (single pack) to get 3 units of the mAX router

**Q: Does this support Apple HomeKit?**
A: Yes, you can connect your Apple home kit to this Mesh Wi-Fi system for internet access

## Customer Reviews

### ⭐⭐⭐⭐⭐ Simple mesh
*by P***C on May 4, 2021*

Just finished setting this up this morning and so far very pleased with the product. The setup was easy with only 2 minor hiccups that were easily resolved. The first issue was the inability of the control app to join the newly created SSID during setup. This is most likely an iPhone security feature preventing apps from hijacking the SSID for malicious intent. Exiting the app and using iOS network settings circumvented the issue. The second issue was a security camera initially failed to connect after completing the setup of the mesh system. It's one of these cheap IOT devices that is simply poorly designed. Rebooting the camera resolved the issue. Otherwise, all my devices are now above -65db which is the threshold for voice quality wireless signal. Very pleased with the performance. Pros +Easy setup +Fantastic coverage +Great performance (quick speed test off the satellite measured 700Mbps) +Nice modern design Cons -No WPA3 -Barebone configuration features -No web interface management -No built-in firewall I am not taking a star off the review as I was aware of the shortcomings and made the purchase with full knowledge of the cons. With that said, if you are looking for a no-frill "set-it and forget-it" mesh system with high performance, this system is a fantastic option. If you like to tinker and customize your wireless network settings, this product is not for you.

### ⭐ Impossible to set it up with the app - incredibly bad design decision
*by G***R on October 25, 2023*

I am SO VERY MAD at myself for waiting until after the return window closed to install these! I purchased 2 of the W121 sets to replace my existing mesh wireless system. My existing system worked fine, but the company which made them had stopped providing security updates, so I decided to replace it. Since I had a mesh system with 1 base and 2 satellites and wanted at least the same number of mesh boxes. So, I bought 2 of the W121 sets (even though the tech support said it could only use the base and 2 satellites) because buying a second pair on sale was about the same price as a single unit. The hardware appears to work well, but they made an incredibly bad decision in forcing the use of an app to configure and setup the device. I trusted a big name like Arris to not completely mess things up, but holy cow is that app horrible. I see other people with the exact same issue as me (the app refuses to connect satellite units and is crazy slow in initial setup.)As of now, the base is working as a stand alone/single unit, but I can't access it with the app unless I do a factory reset (you have to use a paperclip or similar item and press and hold the reset button hidden in the tiny hole by the network port for a long time - they told me to do 30 seconds.) Once I do that, the app will let me completly start the install process over, but it refuses to add any additional units and just hangs eventually. Restarting the app takes it back to the initial install screen with no option to bypass it. ARRIS - IF YOU ARE GOING TO ONLY PROVIDE AN APP FOR SETUP, MAKE SURE THE APP WORKS!!! So very, Very, VERY angry with whoever made this decision at Arris. There was no documentation in the box (mine was completely new with all the shrinkwrap and the plastic peel-off intact, so its not like the issue was someone sneaking a used unit into my sale), just a 2D barcode for directing the owner to download their (horrible!!!) app. Update: Feb 17 2023. I have a couple of items to add. 1) I used one of the "spare" units as a stand-alone device for my in-laws. Since it the app had been updated in the Google Play store, I had my wife install it on her phone and used that to set it up (my thought was that it would not have any trace of the issues I had with our home unit.) She had similar issues, but after a lot of playing around, I got it to work. 2) I uninstalled the app on my phone and re-installed it, then tried to see if it would let me add a satelite. No luck!. So, really frustrating as the hardware works great, but the install/management app is so bad. P.S. I saw one person put out a rave review about how easy the app is to use. Unfortunetly, he is misunderstanding what people are complaining about. Its not that the app is hard to use (it appears to be VERY simple and has a lot of newbie friendly options.) The issue is it DOES NOT WORK for most people and there is no other option to setup and mange the hardware than with their broken app, so until/if they fix the app, its going to be a gamble on whether this is a nightmare or a win for you. If this thing works well for you, maybe list out what type of device you use to set it up??? I know my Android phones have not had luck, so maybe IOS users have better luck???

### ⭐⭐⭐⭐⭐ Phenomenal Tri-Band throughput and total home coverage—my son absolutely loves it!
*by J***. on June 3, 2026*

I picked up this ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System for my son to upgrade our home wireless infrastructure. Between online gaming, streaming high-definition media, and managing multiple wireless smart home accessories simultaneously, our old router was completely bogged down, leaving frustrating dead zones in the upstairs bedrooms. This multi-gig mesh array works absolutely perfectly, and my son loves it—our home network is now completely transformed. Why this Tri-Band mesh system is a top-tier networking tool: Dedicated Tri-Band Wireless Backhaul: Unlike cheap dual-band mesh kits that cut your wireless speed in half to talk to the secondary node, this ARRIS system features a dedicated third radio band strictly for backhaul communication. This ensures the satellite unit maintains a full, unrestricted AX6600 data link back to the main base, giving you true multi-gigabit speeds at the far corners of the house. Massive 5,500 Sq Ft Signal Penetration: The range on these nodes is incredibly impressive. The signal punches effortlessly through heavy drywall, floor joists, and structural insulation, delivering a steady, high-bandwidth connection from the front door all the way out to the back garage workbench. Seamless Smart Roaming Handshake: The network management software handles client handoffs beautifully. As you walk across the house with a smartphone or laptop, the system automatically transitions your device to the closest node instantly with zero drops, buffering cycles, or packet loss. Network Setup & Workspace Deployment Tips: Strategic Node Placement: For the best possible speed results, don't place the secondary satellite node directly in a known dead zone. Instead, position it halfway between the main base router and your target room. This ensures it catches a screaming fast signal to repeat onward into the bedroom. Easy Application Onboarding: The mobile app walks you through the step-by-step installation path smoothly. It took less than fifteen minutes to get both towers provisioned, synced, and online. The big takeaway: The SURFBOARD mAX W121 is a premium, future-proof hardware solution that entirely eliminates wireless bottlenecks. It offers rugged signal durability, whisper-quiet fanless cooling, and a massive device handling capacity that keeps up with modern high-volume data demands. It is a fantastic value buy for any household struggling with network lag or wireless blind spots.

## Frequently Bought Together

- ARRIS Surfboard mAX W121 Tri-Band Mesh WiFi 6 System, AX6600 Speeds up to 6.6 Gbps, Coverage 5,500 sq ft, Alexa Support
- ARRIS (SB8200) - Cable Modem - Fast DOCSIS 3.1 32x8 Gigabit Cable Modem , Approved for Comcast Xfinity, Cox, Charter Spectrum, & more | 1 Gbps Max Internet Speed, 4 OFDM Channels - (No Built-in Wifi)

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*Product available on Desertcart Romania*
*Store origin: RO*
*Last updated: 2026-09-17*