---
product_id: 62646217
title: "Telephone English Pack: Inludes phrase bank, audio CD and role plays."
price: "148 Lei"
currency: RON
in_stock: true
reviews_count: 13
url: https://www.desertcart.ro/products/62646217-telephone-english-pack-inludes-phrase-bank-audio-cd-and-role
store_origin: RO
region: Romania
---

# Telephone English Pack: Inludes phrase bank, audio CD and role plays.

**Price:** 148 Lei
**Availability:** ✅ In Stock

## Quick Answers

- **What is this?** Telephone English Pack: Inludes phrase bank, audio CD and role plays.
- **How much does it cost?** 148 Lei with free shipping
- **Is it available?** Yes, in stock and ready to ship
- **Where can I buy it?** [www.desertcart.ro](https://www.desertcart.ro/products/62646217-telephone-english-pack-inludes-phrase-bank-audio-cd-and-role)

## Best For

- Customers looking for quality international products

## Why This Product

- Free international shipping included
- Worldwide delivery with tracking
- 15-day hassle-free returns

## Description

Buy Telephone English Pack: Inludes phrase bank, audio CD and role plays. by Hughes, John (ISBN: 9781405082211) from desertcart's Book Store. Everyday low prices and free delivery on eligible orders.

Review: The best I have seen yet! - Well, this book seems to cover all the telephone situations a customer service or sales liaison office can come across. It has included situations which even I had forgotten about. However, this books needs to be supplemented with others to support aspects of the English language, to help develop a client's English, grammar, tenses, etc. However, it will be my first choice for any future courses with people who have to be "good on the phone" in English. Could be used for clients already living and working in the UK as well as those world wide.
Review: Very Useful & well written - useful clearly written book with a cd rom for the oral exercises. Have found this good with both adult and teenagers alike and I just converted the CD to Mp3 and put it on my i-pod and phone for easy access. I have used it 1 to 1 and in small groups with equal success. The useful phrases list is a good hand-out and I would recommend this to anyone teaching adults and teenagers. I'm going to buy some of the other titles too.

## Technical Specifications

| Specification | Value |
|---------------|-------|
| Best Sellers Rank | 1,930,255 in Books ( See Top 100 in Books ) 39 in Travel & Communication English 1,410 in English Reading & Writing Skills 3,933 in English as a Foreign Language Exams |
| Customer reviews | 4.5 4.5 out of 5 stars (37) |
| Dimensions  | 22 x 0.6 x 27.6 cm |
| ISBN-10  | 1405082216 |
| ISBN-13  | 978-1405082211 |
| Item weight  | 290 g |
| Language  | English |
| Print length  | 96 pages |
| Publication date  | 21 Mar. 2006 |
| Publisher  | Macmillan Education |

## Images

![Telephone English Pack: Inludes phrase bank, audio CD and role plays. - Image 1](https://m.media-amazon.com/images/I/81qMfdEaw1L.jpg)
![Telephone English Pack: Inludes phrase bank, audio CD and role plays. - Image 2](https://m.media-amazon.com/images/I/810896KAvjL.jpg)

## Customer Reviews

### ⭐⭐⭐⭐⭐ The best I have seen yet!
*by M***Y on 7 December 2012*

Well, this book seems to cover all the telephone situations a customer service or sales liaison office can come across. It has included situations which even I had forgotten about. However, this books needs to be supplemented with others to support aspects of the English language, to help develop a client's English, grammar, tenses, etc. However, it will be my first choice for any future courses with people who have to be "good on the phone" in English. Could be used for clients already living and working in the UK as well as those world wide.

### ⭐⭐⭐⭐⭐ Very Useful & well written
*by K***S on 21 July 2014*

useful clearly written book with a cd rom for the oral exercises. Have found this good with both adult and teenagers alike and I just converted the CD to Mp3 and put it on my i-pod and phone for easy access. I have used it 1 to 1 and in small groups with equal success. The useful phrases list is a good hand-out and I would recommend this to anyone teaching adults and teenagers. I'm going to buy some of the other titles too.

### ⭐ No audio CD!!
*by A***Y on 8 November 2024*

The product was advertised as coming with an audio CD, but there wasn’t one with the book when it arrived. As a result, the book was useless! Very disappointing and extremely dishonest!

---

## Why Shop on Desertcart?

- 🛒 **Trusted by 1.3+ Million Shoppers** — Serving international shoppers since 2016
- 🌍 **Shop Globally** — Access 737+ million products across 21 categories
- 💰 **No Hidden Fees** — All customs, duties, and taxes included in the price
- 🔄 **15-Day Free Returns** — Hassle-free returns (30 days for PRO members)
- 🔒 **Secure Payments** — Trusted payment options with buyer protection
- ⭐ **TrustPilot Rated 4.5/5** — Based on 8,000+ happy customer reviews

**Shop now:** [https://www.desertcart.ro/products/62646217-telephone-english-pack-inludes-phrase-bank-audio-cd-and-role](https://www.desertcart.ro/products/62646217-telephone-english-pack-inludes-phrase-bank-audio-cd-and-role)

---

*Product available on Desertcart Romania*
*Store origin: RO*
*Last updated: 2026-03-12*