Aleratec 1:1 HDD Porta Cruiser Hard Disk Drive Duplicator 350108(Black)

Granted, the price of this unit when compared with other Hard Disk Duplicators is quite tempting. But ... Beware.It's very easy to use when it works.But when it fails, the manual is worthless, and Customer Support is almost as bad.I had numerous hard drives that this unit "Did Not Recognise". Yet these drives were of the same manufacturer, model and size. I contacted Customer Support via e-mail with the problem.After about a week with no "fix" provided, I mailed Aleratec the failing unit, plus two hard drives. One drive that "worked", the other that "failed". After another couple of weeks, Customer Support sent the unit to the manufactuer.Over two months later, I still don't have a "fix" for the problem, nor has the manufactureror Customer Service returned my duplicator or the two disk drives.To finish the project I was working on ... I purchased a different duplicator from another manufacturer.

It's a breeze

Had three different 2.5 Sata II drives and the porta cruiser did not recognize any of them. Sending it back and will look for another duplicator.

Display not working out of the box. Power connector port flimsy and loose. Returned to Amazon. Unit failed completely after a few attempts at using it.