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A**R
Great book
Great book for anyone looking to transform their business to an MSP model. Has valuable insights that are hard to find online.
O**I
Excellent
One of the best books I have read for an MSP
B**N
Changed my course of business moving forward :-)
After reading Karl's 2nd and now 3rd edition of MSAM (it took me reading both editions) I have transitioned my business to this model of delivering information technology services. Karl provides more than "why" I should being providing services in a managed style but provides extra documentation and templates I can modify and start using to onboard clients which I've used. If you're in the I.T. business and struggling to get a grip on a sustainable business model that scales then you should do yourself a huge favor and study his books.
R**D
AMAZING BOOK!!!
This book is fantastic and a MUST read if you're in the MSP business. Whether you're just starting out or trying to switch over from the break / fix world (like the company I work for) this book is for you. I couldn't put it down and finished it over a 2 night span. Have since recommended to 2 other colleagues and both had the same reaction. Besides the book itself, which is amazing, Karl also has a number of helpful spreadsheets / docs that he references throughout the book available for download after you register your purchase.
C**Y
A few typos but definitely a guide
I grabbed the Kindle version; I would love some more in-depth information but this gives me the basis of what I need to focus on for the NOW. Do not read this book and think you are going to know how to start a business! This is not that! This is how to setup the processes and strategies to run a business such as an MSP.
L**N
Must read if you want to transition to a Managed Service Provider
The book is written in bite size chapters that bring you along and build upon each successive chapter. By the end you have a framework of repeatable steps to move your business forward as a Managed Services Provider. All you have to do to succeed is get off your butt and do it.
T**S
Very good book!
This is a great book for someone wanting to start an MSP company. Just follow everything he says in the book and you'll be set!
J**S
... Managed Services in a Month (2nd edition) was really great. Karl's perspective helped me transform my computer repair ...
Let me start by saying that Managed Services in a Month (2nd edition) was really great. Karl's perspective helped me transform my computer repair business into a true managed service business. I read that book a dozen times. I bought the audio version of it to listen to in my car on my way to work, so I could repeat the message to myself.It was with great anticipation that I bought the 3rd edition Kindle version, as well as the audio version of the 3rd edition. I read it, I listened to it, and was greatly disappointed to find it contained almost no new material, no new ideas. I wanted to hear Karl's thoughts on the new MSP tools available, the different RMM's, the ticketing services (PSA's). But there wasn't any of that there. This isn't a bad book, it's just really almost completely the 2nd edition. I found nothing in here that was of any more use than the 2nd edition. A wasted purchase of a Kindle edition, a wasted audiobook. Even the woman who narrated the 2nd edition was a far better narrator than the guy who did the 3rd edition. I'd ask for my money back if I could!
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5 days ago
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