Question 1

I have read the installation manual on line.  It appears the water from the water heater tank is both drawn from and returned from the drain. right?

Accepted Answer

Hello,yes that is correct. The bottom feed connector is specially designed to allow the water to be drawn from the bottom of the tank and returned in such a way that the hotter water will go into the tank and not be drawn back out. It also includes the legally required drain with garden hose thread.Thank You,Heliatos Solar

Question 2

How do you prevent this system from removing heat from the water heater in the winter?  Just unplug the pumps?

Accepted Answer

Hello,
If you insulate the lines to and from the panel the system will always be adding heat to the water heater as long as the sun is out. Losses only happen when there is poor insulation on the lines. The panels are specifically designed to minimize heat loss. Actually the point of a freeze protected system like this is to be able to operate in the winter as well. Obviously it has to be sunny for the system to operate, so if you live in a place that is mostly cloudy in the winter we suggest going with a non-freeze protected system and draining it before the first frost.
If you do want to stop the system from operating for whatever reason you can disconnect the pumps and it will stop working.
Thank You,
Heliatos Solar

Question 3

Is the manual available to download? I am interested in purchasing the system but would like to see how it all goes together, I have a Superstore tank

Accepted Answer

Hello,All installation manuals are available for download at http://www.heliatos.com/Solar_Water_Heaters.html . If you have additional questions please call us at 661 7SOLAR7.Thank You,Heliatos Solar

Question 4

How are we seprating the potable water from the circulated water in the pannels ?

Accepted Answer

Hello,The system uses a heat exchanger that completely separates the fluid in the solar loop from the potable water while conducting the heat from the solar into the water. The use of a food grade heat transfer fluid in the solar loop is mandated by law and assures that even if something goes wrong in the system your potable water is never contaminated. We also have a built in pressure relief valve that will drain the heat transfer fluid out in case of malfunction.Thank You,Heliatos SolarThank You,Heliatos Solar

ASIN	B00IM1R6F6
Brand	Heliatos
Brand Name	Heliatos
Connector Type	MC4
Customer Reviews	5.0 out of 5 stars 2 Reviews
Efficiency	High Efficiency
Included Components	Solar Panels, Water Heater, Installation Hardware
Item Weight	91 pounds
Manufacturer	Heliatos Solar
Manufacturer Part Number	077.0075
Material	Copper , Stainless Steel
Material Type	Copper, Stainless Steel

4 Panel Freeze Protected Hybrid Solar Water Heater Kit- Single Row Installation

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