8171, Pull Down Kitchen Faucet, 1 or 3 Hole Installation, High 15 INCH-Arc Spout, 1 Handle, 2 Spray Settings, Advanced Polymer Materials, Lead-Free, Non Corrosive, White Finish

Long story, but... I bought a $250 faucet two years ago. It quit working last summer and was unrepairable. In a fit of pique, told husband to go buy a cheap faucet, which he did. Looked like something a slum lord would buy by the case. It pretty much destroyed itself in four months. Then when I went hunting, I found this good looking faucet on Amazon. Read the bad reviews but bought it anyhow, in fact I bought an open package return. Installed like a dream, works beautifully, and everybody, including FB friends, agree that it's gorgeous.

Finally got a new one from Home Depot this weekend and just as we suspected this faucet is horrible. We got this one to replace our 10 plus year one. Well as soon as this faucet was installed we no water pressure and the pull down never went all the up (YES even after my husband messed with the weight and added blah blah blah) Well this weekend we replaced this faucet with one from Home Depot and SO SO Much better. We no longer have to wait 10 minutes to fill up our coffee pot and our sink is clean again because there was no water coming out of this faucet. HORRIBLE!!!!! IF you do decided to buy this I will sell you ours we had it for less than 2 months before we were so fed up. WISH we could return it and get our money back. Because it really is a waste.

This faucet is an excellent value; I got it as an Amazon Warehouse deal, and it was in fine shape, with no missing parts. Installation is easy, and the instructions are very good -- not perfect, but very good. The exterior parts of this faucet are plastic, and that's OK with me; I think in many cases it will be more durable than painted metal. The only flaw -- and the reason I'm giving 4 stars instead of 5 -- is that the pull-down spout doesn't snap tightly into the curved arm. I mean, it's very close, and it doesn't dangle -- there's just a 1/16" or 1/8" gap until you push the spout tightly into the arm. I'm a perfectionist, and would prefer to see a solid seating there. But, for the price I paid, I'm not expecting that kind of German precision.

This is what I would classify as "you get what you pay for." This is good enough for the money, but, the entire unit is made of plastic, and I don't think it will last long. my current faucet lasted 15 years, made entirely of metal. so I will shop around Amazon one more time, and spend a bit more. Again, this is not bad, just not what I expected, returned it immediately. And as usual, Amazon customer service is tops.

I do enjoy the look of this and how great it looks with my white porcelain sink and the ease of turning it on/off and switching from hot/cold. The pull down spray nozzle does NOT retract tightly back in the nozzle part of it. I have re positioned the weight trying different places but nothing has worked. If it weren't so much trouble to take it apart I would probably return it. If you are a busy kitchen person and/or have more people and would use this alot, I wouldn't recommend it. You have to feed it back in manually and it doesn't lock back into place or even fit tightly.

Great looking faucet, few small issues, 1 fittings on water lines are male and valve fittings are male also. standard lines provided are shorter then original lines requires female to female braided line with 1/2 to 3/8 line . and weight provided isn't enough, I purchased an additional weight on amazon that fixed the issue with retraction.Deck plate is standard 3 hole deck plate and it comes with a single hold plate if you have a single hole sink basin.Easy to install and instructions are very well written (and not in Chinglish like so many products these days).Nice tall neck and easy swivel and controls. Spray vs Stream works fine and smooth operations in all facets.Check your existing faucet valve connections before your start you may need 1/2 to 3/8 coupling or line extensions best to get them before you start.

I ordered this faucet to replace a Moen faucet that we'd had for about ten years. I was having a hard time finding a white faucet in the gooseneck style. When I found this, I was super excited because it was the color and style I wanted and it didn't cost $400. However, when my husband found out what I had spent on it, he was concerned, reminding me that you get what you pay for. He is in the construction/remodeling industry, and when he opened the box, he was immediately disappointed. He showed me the comparison between this faucet and the old one. The old faucet was heavy- solid construction, well built. This one weighed less that a chihuahua soaking wet- flimsy and chintzy. Anyway, we were desperate, already having lived without a faucet for several days, so my husband proceeded to install it. When everything was finished, we noticed that the hose would not stay in it's proper position. He even installed an extra counter weight, but it would just not go in all the way. Anyway, he turned on the water after installation- HUGE leak. He said it was leaking around a factory pressed fitting. That was enough for us to just throw our hands up and send it back. You do get what you pay for. This faucet is cheaply made and poorly designed. You'll save some money in the short run, but in the long run, you will be frustrated and I can't imagine this faucet standing the test of time.

I like the looks and it works well but the weight is not heavy enough to hold the pull down hose in place. We looked in a couple of hardware stores for something we can use but no luck. So I finally called the manufacturer and they immediately sent me another weight. It's still not perfect but much better. Obviously a design flaw.