Apple iPhone XS, 256GB - Gold (Renewed)

Beautiful phone better than original description, as new condition

Super fast delivery. Item arrived well packaged. No screen protector enclosed, as advertised, but I keep my phone in a good quality case so I wasn’t overly bothered. Did come with a sim opening tool, charger wire and plug head. Condition of phone is excellent, honestly looks like new. I have been using it now for a couple of weeks and everything works as it should, face recognition and touchscreen both very responsive. Battery life is great, lasts all day. Battery health was at 87%, which I’m happy with for a refurbished phone. Very pleased with my purchase, would highly recommend.

In a time where iPhone fires increasingly feature in the news, it is inconceivable that Amazon one of the richest companies in the world does not putthe safety of their customers first and let their sellers sell faulty products, endangering peoples lives.In short, I have purchased an iPhone from Amazon and the phone battery looses its charge in only a few hours even after a full charge.The original issue was raised well within the warranty period and I returned the phone to get the problem resolved, however the seller returned the phone with non authorised replacement parts disabling key apple features and the phone still doesn’t holds its charge.After informing Amazon of this issue and the non safety of this product I was referred back to the seller by Amazon as they claimed the issue is outside their warranty period not acknowledging that the original issue was raised within the warranty period and simply has not been addressed by their seller.I was encouraged to send the phone back to the seller for a second time, only for it to be returned with the same issue; non authorised parts, apple technical alerts, no battery life and incredibly hot temperatures during charging.So, six month later the phone has been practically unusable for most of the time, It has not been repaired to the required safety and functional standard one would expect.Amazon should be ashamed of this lack of customer support and complete disregard for health and safety of their customers as this phone is a fire hazard and practically useless phone.

The phone is good for a used device. All works fine just two things to mention is that the battery was with 81 percent healt only and few small scraches on the screen.However a screen protector solved any visible scraches and the battery actually holds well in real life.Overall good value for the money and happy with the purchase.

Bought this phone after my iphone 7's battery became so depleted as to be unusable. Arrived within 2 days. Came with a wall adapter, a lightning cable and a very useful sim remover tool. The phone is literally brand new with no signs of markings, scratches or damage. The battery is at 100%, which is fantastic! Very, very impressed with the ease, speed, quality and price of this product. Would highly recommend for anyone looking to buy a virtually new phone at a fraction of the price. Thanks

Brilliant phone, good quality, perfect condition

At first glance this phone looked good. It was meant to be in excellent condition, but there were some specks on the colour of the phone. This was only very minor so we overlooked it at everything else seemed spot on.Thereafter we noticed that when we came to use the camera it wasn't working properly and later discovered the flash light also wasn't working. Assuming this was perhaps a software issue we tried resetting, which fixed some elements of the issue but not all. After trying different reset options we decided to contact Apple who asked us to bring it into store. There we discovered that the camera itself needed replacing and during a fully diagnostic test that the battery was also not very good considering the excellent condition implying that the battery should have been much better.We reached out to the seller to reimburse the ~£150 repair costs with Apple who provided a trade in price of £130. The seller offered to repair it themselves with non Apple parts, but at this point we were a bit disheartened that it had been misold to us and decided it was probably easier to just find a new phone and not have to deal with all these issues. Not a great first experience with refurbished sales.

Received the phone as per delivery estimate. Very pleased with the condition of the phone, it was excellent and very well packaged. Came with a very generous gift of a tempered glass screen cover from the supplier. So far the phone has been fine and I have no reason to think that it won’t be, but you never know when you purchase a refurb item. It is like a minefield choosing a company to purchase a refurbished phone from but I’m pleased I got one from these guys.