EXA PLUS 1000/1500/2000 UPS

The unit appears well made and was simple to set-up. No mains power lead is supplied (there is a reliance on you re-using one of the IEC cables you previously have in your set-up). Two interconnect cables are provided which is useful, however I needed to buy two more cables independently as there are 4 UPS outlets. The kit (when first installed) takes around 4 hours to reach 100% battery power and is silent in operation. If the power goes down then the battery kicks in pretty much instantaneously and it is only then when you get a significant increase in noise and a beeping sound to inform that the UPS is in operation (which can be silenced). I connected my UPS via USB to my computer and I can see power usage and set up various functions such as whether I want my computer to safely shut down in the event of loss of power. Instructions to use this software are average but workable. Registering is a nightmare and I've not managed to do it as the website is a mix of Italian and English and some options simply don't appear to work, feels a bit unfinished. In summary, good looking and slim device (but weighs about 10kg), quiet in normal operation. In tests it worked effectively and apparently it will give me around 20 minutes of backup power in the event of an issue (I have a hefty gaming PC, External SSD Drive, External HDD drive and a NAS server all connected up). So, good purchase for the money and worth it for piece of mind that power interruptions will be less likely to destroy my PC or data.

Should be plug and play, it wasn't.The first issue was that it does not come with a power cable?? Thankfully the APC UPS this is replacing fitted fine.On powering it up, the filtered outlets worked, but the battery ones did not. My Mac did recognised the UPS when the USB port was connected.When I tried registering the product to get support, it became clear this was an Italian product and the level of English language support was going to be poor. I managed to register ok and download the manual & software. The manual was ok, but did not address my problem in the trouble shooting section, or anywhere else that I could find. A QR code to the PDF would have been nice instead of making me search for it on the website.The software is truly awful - my USP wasn't working and it was unable to assist me in any trouble shooting. The software is called ViewPower, screenshot of the GUI attached....I tried to raise a support ticket (RMA), they clearly haven't tested the forms with non-Italian speaking users. I managed to get through after a few tries, but each time there was an error, the pop-up window was in Italian. I use Deepl for translations, so all good I thought - well it was until the last three word error pop-up "Incongruneza tipoloigie garanzia". Deepl couldn't translate it and even ChatGPT returned "appears to be a combination of words that do not form a coherent sentence in Italian, English, or any other language that I'm aware of. It seems to be a jumble of unrelated terms."! So I couldn't raise a ticket for help.There was not telephone support alternative.The warranty is not 5 years, the battery is only 12 months unless you pay a premium to extend it. Also the display was annoyingly blurred for some reason.I wasted nearly 2 hours trying to install and troubleshoot this product, but thankfully Amazon made it easy to return.

Small and Compact and really useful for keeping your critical electronics such as routers and my NAS up and running. It had its first proper test last week when I had some work done on the electrics and the power was out for around 20 minutes. The UPS held up pretty well and kept running. Would happily buy a second one of these.

We have a home battery connected to our solar panels, but when there is a power cut it takes a fraction of a second to kick in. Very often this fraction is long enough to re-set my set-top tv box. This little beauty kicks in seamlessly and covers the seconds needed. It's brilliant and works perfectly. An ideal UPS if you need it for short term cover!

I was a bit wary of buying this at first, because of the price, but it is surprisingly good. Using to power up a WeeDo - Tina 2 basic printer & accessories. When our power supply gets a bit blippy the printer spits it's dummy out, thus losing the whole print, also does this when plugging / unplugging something as mundane as a phone charger. It worked straight out of the box, is very compact, quiet and only slightly warm in use. I've even unplugged the unit whilst printing and the printer never missed a beat. Within the first hour of use it detected and prevented three transient voltages on the incoming mains, so very pleased with it. And the most important feature is it's value for money. Overall a good bit of kit.

seems ok when powering low-power devices, like NAS drives, however, I tried my Mac mini M2 and a 28" monitor, with a power draw of about 150w and it started beeping and crashed within 2 minutes.i can not trust the device.the software is poor too. it needs a serial to install software that seems to be from the Windows XP era.