Apple iPhone 11, 128GB, Black (Renewed)

The phone was excellent it was everything I need it looks like new and working wonderfully , I was a little worried about getting a refurbished phone but it’s perfect

Good ph

Great buy the phone came as described excellent condition not a mark on well pleased

Let's make it clear I really really wanted to love this new-to-me phone. Initially, it was a brilliant upgrade from my iphone7. Sadly, there were signs of things not going right quite soon after purchase (approximately 2 months ... a general 'lag time' when using certain apps or functions). It occurred sporadically initially, so I just ignored it & hoped it would spontaneously resolve (in retrospect, not my smartest idea). Closing down the phone & restarting it seemed to resolve the problem at first, so I persisted.I had registered the phone for its 1 year warranty, so I was confident I had a year to test out the phone see if it could serve its purpose.Four months from purchase, the phone gave up the ghost completely. Several goes were required to try to restart it. I breathed a sigh of relief when it came back to life. Sadly, the phone was still not behaving reliably if at all and the battery was lasting less than half a day (when I managed to revive the phone), even then the phone would barely function. It had to be returned.It was stressful enough to have to purchase another phone & ensure all the data was transferred asap (who can survive for long without a phone these days?). Iphone to android transfers are not designed to be a user-friendly process, and there was the added expense of course. However, as I was well within my 12 month warranty period & it was clearly a defective item to start with, I was confident of a full refund .Although the sellar was prompt in their responses at first, they were far less than reasonable. They deducted 40% from my refund for the time the phone was used! When I politely queried this, they quoted Amazon policy that "new items had to be returned unused & in original condition for a full refund" (note this item was NOT new); and "used items, needed to be returned with no additional damage". Ignoring the fact I had indeed returned to them their Used & Defective, not fit-for-purpose item with no additional damage. They also added the "small deduction" was made for time the phone had been used!Firstly, how is 40% for 4 months use, (not all of which was with a fully functioning phone), a "small" deduction? Secondly, how could I know the item was defective without using it?!They have now stopped responding to me (unsurprisingly) & I will have to take this further via Amazon as the sellar is being ridiculous and unreasonable, if not acting outright illegally. It cannot be Ok for the company to charge 10% (monthly) of the full cost of a refurbished defective item, for its use! More than likely it will be sold on again (they did indeed tell me the phone had been fixed & would post back to me) to another unsuspecting customer. Obviously I declined their offer.Please consider if you want to get yourself into a similar position with this most unscrupulous sellar who clearly is not interested in supplying goods that actually work.

My iPhone arrived within a few days offl placing my order, in a plain box with an unbranded charger and genuine Apple lightning cable which was fine. Condition was excellent with no scratches, scuffs or marks to the phone body or screen. Battery capacity indicated to be 88% which seemed quite good.I have been using the handset now for almost 2 weeks and it lives up to the IOS mantra, having an iPad and an iCloud account set up was very easy.I was really surprised at how chunky and heavy the handset feels in comparison to my Android smartphone, there is also a lot more bezel around the screen, which means the screen tends to appear smaller. This means that some apps present quite differently on screen which takes some getting used to. This is a return to IOS as my last was an iPhone 7 and although iphones have got bigger the handsets seem to have become thicker. This was really noticeable once I bought a Spigen case and made it a little awkward using the iPhone one handed.The quality of sound via Bluetooth is very good whether on a headset or in the car it just seems richer than the sound from my Android handset. I think this was largely down to being able to apply a loudness setting to the audio output which is not present on my Android device.Overall I would definately recommend looking at purchasing a renewed/refurbished device on Amazon as I saved over £150 on the price of a new one. As long as you don't mind it not arriving in Apple packaging etc and not being at 100% battery health why not?As with all Apple products there are the guaranteed software updates and the promise of a relatively pain free user experience.

My policy is to buy refurbished older models of the iphone, rather than spending a fortune on the latest model. I am very pleased with this one and can see no blemishes (I suspect that it may be new stock). Battery condition is very good - works all day on about 25% of a charge, although I don't do much streaming.

I will recommend this phone to everyone, For 2 years I have used it, with no problem any any kind

I don’t do theses as a rule, but I ordered the phone at 9 am Monday morning, and had it in my hands,by 2pm the next day, so very quick delivery, well packaged , and to my surprise when opening, it already had a screen protector already on it so a bonus there, digging further into the box I also found they have gave a free phone case as well so that’s to bonus, phone works very well, and to my surprise battery health was at 96% for a refurbished phone and 90+ is good, two days into having still no problems running as it should be, happy customer