Specify a delivery date for your fresh petals (PLEASE SEND US AN EMAIL WITH THE WEDDING DATE OR DELIVERY DAY). It is important that you have your petals delivered the day before your event to ensure freshness. The date must be a TUESDAY, THURSDAY or FRYDAY. Deliveries are NOT made on Saturday, Sunday or Monday. We need 4 business days to process your order for shipping. This means your earliest available delivery date is 4 business days from today. With fresh rose petals you will want to a AVOID two things: (1) Moisture and (2) Freezing Temperatures. We recommend storing the fresh rose petals in a refrigerator - DOWN SIDE. Keep your eye on them since every refrigerator differs in temperature and humidity. DO NOT put your rose petals in an area of the refrigerator prone to freezing. If the fresh rose petals look as if they are drying out, remove them from the refrigerator and store them in a cool spot out of sunlight and away from heat (such as in the garage or basement) in the box they came in. Returns Policy: If your fresh petals arrive in less than perfect condition you must contact us within 24 hours of delivery so we can send a replacement or issue a refund. We are not able to issue a refund or replacement for a shipment that has not been signed for at delivery, has been left outside and damaged, and/or has not been stored properly after delivery. Please choose a delivery address where someone will be available to sign for the petals and bring them inside for proper storage. Our company is also not responsible for courier delays due to inclement weather conditions and delays as a result of terrorism, power outages or other natural acts.
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