SINGCALL Tuya WiFi Smart SOS Panic Button Alert Emergency Caregiver Pager

I bought this product to help my elderly grandmother be able to get ahold of me when she needed help. I was hesitant at first because of the mixed reviews but she used it for 3 months and it worked great! She was able to get a hold of me even when I was not in the home. This is a great product. The only downfall in my eyes is it needs WiFi to work. As long as the button is in the range and hooked up to WiFi the button can reach you and ring your phone even if you are in another town. It was easy to hook up and we were able to hook it to multiple cell devices to be notified. The notification tone is pretty loud and I had no problem hearing it in the middle of the night. I would recommend to others.

1/10 do not recommend SOS button only alerts when (a) the app is open and running on the recipient's phone and (b) your account is "logged in" on it. On my iPhone (as of Feb 2, 2026), I kept the app open, we pushed the button, and it alerted silently on my phone about 60 seconds after button press. When it DID alert, it came through 4/10 times. So I signed up for the $20 text service. Of ten button presses over a 1-hour test period (roughly one press every 5 minutes during testing), FOUR came through texts to my phone. The text messages come through less often than the app alert, even. (I set the app as high priority / critical, allowed it to come through DND, and set the text phone number as a contact & allowed it to alert through DND). Text service failed 7/10 times. Not worth the $20 extra.

Good and safe product to use.

The button has been great for an elderly man who is having trouble using a phone for help. How to make it work outside of the home: I know this device can only send a signal to another device in the same Wi-Fi network. But the app can communicate over the internet. You will need 2 devices. -1 phone or tablet that will stay in the house at all times. This will be your receiver -1 phone or tablet that is your primary way to be reached Download the Tuya smart app on both devices and sign in with the same account. (this is very important) Once the sos button is setup, it should appear on both when you log in. 1 device must always stay in the house, turned on and connected to wifi. Once it receives the signal from the button. The Tuya Smart app rings on all devices that its installed on. (granted you have notifications enabled and you have internet service.) Your receiver should either be placed in a common area, or near the person pushing the button so they can know that its working. Test and make sure it works for you. It happens to work for me with this setup. You should also have a backup method incase the button doesn't work for some reason.

We purchased this for my elderly father. He insisted on living alone and we could have opted for a monthly fee option, but decided to try this first. Amazing! He would wear it around his neck and if he needed us for ANYTHING he pressed it and we all received text and emails within seconds. No fees just the low cost of this device. You then download an app to the iPhone and configure it. Wherever it’s going to be used WiFi is required since it used via the internet connection. When the button is pressed it goes to the service which immediately follows whatever the options are that you have set. In our case we set it up to send us all text messages, emails AND with some finagling was able to get our Alexa to broadcast that he had pressed it for help. My dad LOVED this thing just as he loved his Alexa. These tools allowed him to live alone until his passing at 91 years of age. He insisted on independence and he cleaned house, cooked his meals and did his laundry right up to the end. Technology like these things can be instrumental in living independently in many situations. This device was one of them! We have now repurposed this thing for another similar situation and it’s awesome.

It was easy to set up, and works well. The battery lasts a long time between charges. I bought this device for my Parkinson's afflicted wife, back last september. Until very recently, if she pressed the button, I would get a notification on my iPhone as well as my Apple watch... which was a perfect arrangement for me. However, about a month ago, it stopped sending notifications, even though opening the app clearly indicated that the alert was received in the phone. Just yesterday, while trying to debug the problem, I discovered that Tuya now demands a 'subscription' for the notifications to work. Admittedly, it's cheap... $5.99 for up to 100 notifications over a full year... but it left a bad taste in my mouth. Were it not for this 'sneak attack', I would have given a 5 star rating. EDITED TO ADD: Unfortunately, the button got accidentally put into the laundry, and after retrieving it from the dryer, it no longer worked. I'm ordering another, despite my antipathy towards the requirement for a subscription ($5.99 for 100 uses over one year). Frankly, I can't find another device which works with a cell phone and Apple watch, without the requirement for some sort of receiver. If I ever do, I'll trash this device and buy it. (Note: the Amazon listing for this device says NOTHING about the requirement for a subscription)

I am in my mid 20’s and I very tech savvy — I thought this would be a good ‘new school’ solution to allow my elderly grandmother to get my attention so I could be elsewhere in the house and be working, rather than glued to her side. I came to trust this button entirely, so much so that I no longer had to sleep in a chair next to her bed or stay up all night and sleep all day — instead I slept in the room next to her with this button set up to alert my phone on max volume when she needed me. Until very early this morning, when she had to wait for over an hour to get my attention by banging various items on the wall in an attempt to wake me. Luckily it WASN’T a life threatening emergency…but what if it had been? This is utterly unacceptable in an emergency alert device. 90%, 95%, even 99% reliability is not good enough, and while the button has worked incredibly up to this point, I cannot give it any more than 1 star because my faith in it has been shaken. As you can see in my screenshot this button didn’t just fail to alert me once — it failed FIVE TIMES to alert me. SINGCALL/Tuya: you need to fix this nonsense because it endangers the lives of the people to whom you are assuring safety. People rely on these devices for emergencies and stability/dependability is one of if not the most important features in an emergency alert system.

My mom comes and stays at our house often, yet she has gotten older and her health is quite frail. We only have cell phones, so when we go to work I always worry when we leave her alone. I'm always worried about her falling and no one being around and her having no way to call for help. We have an inexpensive security video camera that we use to check in periodically on our phone, but that didn't solve the problem of her calling us if she falls. This WiFi Smart SOS button is perfect and allows my mom to contact me at work if she falls. Set up was very easy, the app was easy to install on my phone, and this has helped relieve my mind so much. Great item and I highly recommend this item if you are a caregiver and need something for an emergency.

This is potentiall a great little life safer for someone for a small price and more importantly it works and will notify multiple freinds or family in the event of an emergancy and that's why I gave it 5 stars, life saving equiptment for a small price. ----------- The good ----------- Very affordable. Comes with Velcro mount for wall mounting but also comes with a tether for people who want to keep it on them. fully rechargable via USB, holds a good charge and comes with cable. Just works!, within a few seconds of pushing a button your alerted no matter where you are, providing you have wifi or a 3G signal. Comes with a water proof sheilding. Easy to connect to the smart life app. ------------------------------------------ The things that could of been better. -------------------------------------------- instructions were too small for my eyes. connecting it up to the wifi via smart life was easy but stuggled at first to find how to add in additional users in the app. The alarm sound can't be changed , would of been nice to add my own or have more options for the alert. It relies on wifi , whilst so many things do these days, wifi is not going to be bullet proof. Would of been nice to have some alexa integration i.e the potential to open in a drop in video or voice session if the button was pushed. In all a great little bit of kit for the money and will certainly bring peice of mind with a loved one or friend. Well done Tuya (smart life)!

Ottimo prodotto e molto utile. Preso per mia madre anziana. Funziona perfettamente e, condividendo l’account, arrivano tutte le notifiche. Unica pecca, funziona solo abbinato ad una rete Wi-Fi “domestica”. Purtroppo, non riconoscendo la rete “Wi-Fi “ dell’hotspot del cell, NON permette l’uso fuori casa e in caso di guasto alla rete il dispositivo e la persona rimangono isolati.

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Easy to set up

Perfect. Easy to install and works wonderful.