have you tried this with a usb to usb-c adapter?

Yes. However, no matter what I did I couldn't get it to work.

how do I get a warranty return started?

Hello, thank you for your trust and support! If you have any questions, please feel free to come to our CYCPLUS after-sales service department. We are happy to help you with any questions you may have!

Does this work with my Garmin speed and cadence sensor?

I have a Garmin watch with the Garmin app on my computer and I purchased this USB ANT+ when the one that came with my watch was damaged and it works fine. So, I assume that it will work with your cadence sensor.

I have a garmin 910xt. garmin express on both mac and pc the ant is found but not my watch? the data transfer settings on watch are correct.

Garmin watches are also Ant RECEIVERS, like this stick. Your watch may not talk Ant to your PC. If your watch is measuring something directly, (like cadence) your and receiver wont get that data i real time. This stick is for live data applications. I used it with Zwift and a MacBook. My Garmin watch and Mac both received live data from my trainer. The watch knew nothing about the Mac. With Garmine Connect I just sync the watch to my WiFi and Connect gets the data.

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Fully operational. Shipping worldwide, on schedule.Customs & duties included in the price

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CYCPLUS USB ANT+ Stick Dongle Adapter Wireless Receiver for Zwift, TheSufferfest, TrainerRoad, Rouvy to Upgrade Bike Trainer U1

CYCPLUS USB ANT+ Stick Dongle Adapter Wireless Receiver for Zwift, TheSufferfest, TrainerRoad, Rouvy to Upgrade Bike Trainer U1

Product ID: 356863681

Details

Brand
CYCPLUS
Colour
U1(Stick)
Compatible devices
Desktop Laptop
Hardware interface
USB
Product dimensions
19L x 15W x 6H

💻Plug & play USB for PC/Mac

📡8-channel ANT+ wireless receiver

🚴‍♂️Supports cadence, speed, heart rate & power data

Description

🚴‍♀️ Unlock pro-level cycling data—ride smarter, train harder!

COMPACT LIGHTWEIGHT - Ultra-slim 18.5mm x 14.5mm design weighing just 1.7g fits discreetly on any setup.
PLUG PLAY SIMPLICITY - Instant driver installation means zero setup hassle—just plug in and ride.
PRO GRADE COMPATIBILITY - Works flawlessly with Zwift, TrainerRoad, TheSufferfest, and Rouvy to elevate your training.
SEAMLESS MULTI DEVICE SYNC - Connect up to 8 sensors simultaneously for a full-spectrum cycling data experience.
RELIABLE SUPPORT WARRANTY - Backed by a 2-year warranty and dedicated customer service for peace of mind.

The CYCPLUS USB ANT+ Stick is a compact, plug-and-play wireless receiver that translates ANT+ signals into USB protocol, enabling seamless integration of traditional bike trainers with popular cycling apps like Zwift and TrainerRoad. Supporting up to 8 sensor channels, it captures cadence, speed, heart rate, and power data with a reliable 2.4GHz connection within a 5-meter range. Compatible with Windows and Mac, this ultra-lightweight dongle offers hassle-free setup and is backed by a 2-year warranty and responsive customer support.

Specifications

ASIN	B077YDL2KL
Best Sellers Rank	#90,666 in Computers ( See Top 100 in Computers ) #644 in USB Computer Network Adapters
Brand	CYCPLUS
Color	U1(Stick)
Compatible Devices	Desktop, Laptop
Compatible Operating System Family	Windows
Customer Reviews	4.0 4.0 out of 5 stars (525)
Data Link Protocol	USB
Data Transfer Rate	3 Megabits Per Second
Hardware Interface	USB
Item Dimensions L x W x H	19L x 15W x 6H millimeters
Manufacturer	CYCPLUS
Mfr Part Number	U1U2
Model Number	U10
UPC	787893750310

Common Questions

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Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

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How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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