Question 1

I didn't recieve the ear syringe but the package says it's included. What are the two loose ear plugs for??

Accepted Answer

Hi TJ.  It sounds like you must have received a package that was somehow damaged or tampered with or you are referring to our Mack's ProRinse Earwax removal Aid Kit?  The item listed here comes with earwax drops and a blue bulb syringe.  Our Mack's ProRinse Kit comes with the earwax drops, bellow syringe, 2 earplugs for helping hold the fluid in the ears during treatment and a rinse basin.  If you can clarify which item you purchased and contact us at info@macksearplugs.com, we'll help get your all squared away.  We apologize for any inconvenience.  Thanks!

Question 2

Where are they made?

Accepted Answer

Thank you for your interest in our products. Mack's Wax Way Earwax Removal System is made in the U.S.A. If you have any further questions or concerns, please contact us at info@macksearplugs.com. Thanks!

Question 3

Are you supposed to get a syringe with this item

Accepted Answer

Thank you for your interest in our products and I’m happy to help. Yes, the item in this listing comes with earwax removal drops and a blue bulb ear syringe. If for some reason you recieved the wrong item or your item was missing the syringe, please contact the seller to have the problem resolved. If you have any further questions or concerns, please contact us. Thanks!

Question 4

How long can you keep the product after opening the bottle?

Accepted Answer

Thank you for your interest in our products and I'm happy to help. Our Mack’s Wax Away ear drops include an expiration date that is stamped on the bottom of the bottle and the outer box that the bottle comes in. We don’t sell any ear drops with less than 1 year left to expiration. If you have received an item that has less than 1 year to expiration, please contact the seller for assistance with a refund or replacement. An expired product may lose some effectiveness, so it should be discarded. If you have any further questions or concerns, please contact us. Thanks!

ASIN	B002G7ZE9C
ASIN	B002G7ZE9C
Best Sellers Rank	#292,076 in Health & Household ( See Top 100 in Health & Household ) #711 in Earwax Removal Products #5,805 in Sales & Deals
Brand Name	Mack's
Customer Reviews	3.9 3.9 out of 5 stars (459)
Date First Available	July 5, 2009
Included Components	Drops, bulb syringe
Item Type Name	Ear Drop
Item Volume	0.5 fluid ounces
Item Weight	1.6 ounces
Item model number	80
Manufacturer	McKeon Products
Manufacturer	McKeon Products
Material	Rubber
Model Number	80
Part Number	B004CK5M4S
Product Dimensions	4.25 x 3.12 x 2 inches; 1.6 ounces
UPC	033732000802

Mack's Wax Away Ear Wax Removal System - 0.5 FL OZ Ear Drops with Ear Syringe

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