NEW 2015 MODEL ERGOMOTION SOFTIDE 8300 (SPLIT-KING)

Best buy to date. Just what my back needed

These beds are being misrepresented to consumers, both by vendors and by Ergomotion. I spent a LOT of time researching adjustable beds and settled on this model because every vendor is stating that these new models have re-programmable presets. Essentially, it is being stated that once you find adjustment settings that you like, two of the factory presets can be overwritten to your favorite settings. This is 100% false. After receiving my bed, I called Ergomotion to figure out how to re-program the presets. The rep said that function is only available on the 8300, not the 5100. When I called back the next day to confirm, another rep told me that not even the 8300 can do that, and only their E-series can perform this function. It seems neither the vendors nor Ergomotion understand these new models. It should also be noted that while these beds also tout their ability to be adjusted via smartphone, they fail to mention that you need to buy a module to plug into the bed to do this, and that module hasn't even been developed yet, so the function isn't there. Not that it's being advertised, but you should know the remote is not back-lit either, which makes for challenging adjustments in the dark.Consumers be wary and vendors please stop advertising that this bed performs functions that it does not.