Gift wrap avaible Gift Message Avaible If you receive a item different from the pictures , please contact sales support , you will get the correct one if you receive the defective item , please contact the sales support for resending a new necklace . if you doesnt like the design , please contact us for exchange or return Have a question ? please contact the sales support for the asistantQ: What If I get Allergic ? A: This necklace is Real Gold Plating , Normally You wont get allergic in any case . If you have a skin rash or allergic , return or exchange is warranted by NovScent . Q: Can I have a Gift Package ? A: Yep . the necklace itself was packed in Gift box . you dont neec to pay extra gift package fee . Just place a normal order Q: what does it made of ? A: the pendant part is made of Glass (pendant ) Alloy (white gold plating ) Soft wood (Cork ) and Cezch Stone (Sparkling Decor )Q:What Size is the Necklace ? A: the chain's lenght is 15inch (46cm) . the pendant size is about 1 inch .(a dime size ) A:What is the difference between this EO necklace and other design necklaces? A: there are normally 3 models .1--locket with felt disk 2-locket with porm balls 3-glass jar with Cork Both the locket are easy to change scented oil by changing the pads or balls . they are colors to match too . But you spend more oil with locket . the Glass pendant is oil saver . The only weakness with glass necklace is you need to clean it when you want to change oil . Q:How should I clean the necklace ? Dip the pendant and the cork in alcohol Liquid for 10--20 second .and dry it with clean cloth
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