Yale Bluetooth Smart Lock Deadbolt with Keypad, Oil Rubbed Bronze

Well-made, easy installation. It's nice having the door automatically unlock as you come home. Lots of nice features.

I wish I had installed this lock years ago! It’s easy to install, easy set up and sync when you download the app, and easy for kids to use. Not sure about battery life yet but overall so happy with this purchase!

Terrible overpriced product. Couldn't setup it up with my phone so it's basically useless overpriced lock that only comes with one key. Terrible inattentive customer service, I had to repeat myself many times on the phone because he wasn't listening/paying attention. Customer service also told me it's a known issue that the lock has trouble connecting to the latest apple and android phones, so the only thing he could do is get the phone model and let their team know so maybe it can maybe be fixed with the next update.It's not functional, the app is super slow and glitchy says it's connected when it's not, continously shows me blank screens in the app and it's unable to reset correctly.The solution to no connection is "log out, close app, log back in" i did that so many times that i lost count during the call with customer service, only to be told "oh the app is not working correctly, there is a glitch, did you do it right, do it again"Unfortunately it's outside of the return period or I would have returned it. Highly do not recommend.

This works well. Lots of features. App is nice, but I work with it using Google Home.

Facil de instalar

Easy to install and a no-brainer to use. After the fact, of course I realize I wish I had gotten the WiFi enabled option but plan to get it and add it. Advantage then being that I can see and control access without being in Bluetooth range.

I purchased the non-wifi version as my goal was to use Apple HomeKit from my nearby AirPods minis. HomeKit did work for open and closing the lock, but the door close sensors are not supported. The only way to get them to work is from within the Yale app. The result of that is that you cannot get door ajar notifications from the lock using the Yale app if you are not within Bluetooth range. The ajar sensor was one of my primary goals as our backdoor constantly gets left open by our kids. The only real solution is the buy the wifi version. The good news is that you can add the module afterwards, although I wasn't thrilled with another $75 to get it all to work.All of that said, now the lock and system work really well overall. I can set a door open timer that will automatically notify me if the door is left open for more than 5 minutes. I think you can set it as high as 30 minutes. The pin and app access work great.So, great setup, minus 1 star for having to buy the wifi module and the associated lack of full Homekit support. It was also a hastle getting the lock to work initially. I would suggest planning to do a hard reset of the physical lock (not just inside the app). That's what got it all working for me after a firmware update. Go search the web for how to do it.

Installation was okay but the calibration of door sense and customer service are a joke. Door sense reflects whether the door is open and the locked/unlocked state of the lock. I contacted customer support and only made suggestions which I already tried. When they could not answer why calibration of the door sense would not work their response was first to escalate to the next level. After a few more tries they said the next escalation level was not available. I suggested sending a new lock and they refused. The only option I had was to create a ticket to have their engineers look at the issue. There was not guarantee to when they would look at the issue and if I would ever get an answer. What a joke. I am returning item if this is the support they offer

Note: you need to also buy the WIFI module, only reason I left a 4 star review as I felt it was misleading that it wasn’t complete

Do NOT buy this if you’re in Australia !! Yale Australia tech support just told me you can’t use these in Australia and can’t add them in the Yale App because they’ve locked them all out. Their advice, get a full refund as seller should have told their customers this.

Seems to work fine for me in Australia, although I do have the ability to download US App Store apps as I used to live there and have an account still - has anyone tried creating an account in the US App Store? Another thing to try: I noticed that the app is exactly the same as the app used by my August door lock - in fact when I added the lock to the Yale Access app, it also added it to the August lock app and both work interchangeably - might be work try as a back door hack.

I love this lock and very easy to install, just one warning they will work on Canada and the USA only because they get activate by the Yale Access app

No hay manera de registrar el producto con la app. No viene con código QR, el número de serie es rechazado por el app y el product selector no detecta el producto con bluetooth. No es un producto para el mercado Mexicano ya que el app necesario para su instalación solamente se encuentra en el App Store de Estados Unidos o Canadá.