Jackery Explorer 2000 v2 and 2x200W Solar Panels, 2042Wh, 2200W AC Output

First of all, it is hard to find companies that are responsive to customers questions or concerns and not everything is predictable so I appreciated the excellent and prompt customer service responses I received with Jackery. Their California location may be one reason for that. A couple of small ordering and delivery glitches were handled quickly to my satisfaction, and I received delivery about 10 days after placing order. The power station is excellent in its power capacity. It is not light weight, but at slightly under 40 pounds it is still significantly lighter than other brands with similar wattage that are 20 pounds heavier. It has a sturdy pull-up carrying handle, smooth, well designed case. I could use a couple more outlets on it, but it's adequate for my need. It is an adjunct to my gas powered generator that powers the essential areas of my house. Two rooms not covered by my emergency switching panel will be served indoors by this fume free power station which will take care of my internet mesh router during the day and a medical device at night. I waited to post a review until I tested everything and I can say everything worked perfectly out of the box. The power station charged up from 29% to 100% in about 1h 40m. I then drained it down to about 94% running my laptop and charging a few things and took it outside to test the solar panels. Because we were having a run of typical overcast NW days I waited for a partially sunny day to test. I then tested the panels on a day with partial sun, and even with that I immediately got around 30 watts of charging through clouds. A couple days later with full sun, I retested and got 200 watts of charging power, so good to go with that. Choices of AC or solar charging or both together for fastest result. I had read a couple of low reviews so I was cautious to make sure everything worked. I think the problems they had could be prevented by reading the manual and checking connections. The complaint about no adapter for included solar panels can be solved by checking the plug on the cable for the Jackery panels which can fit 2 types of receptacles by simply pulling it apart, in this case to use the straight section of the plug. Compatability with other brands should be checked whether they might be different. Also the cable that connects to the solar panels must be properly inserted or it will not work at all. It may look like it could work either way, but there is a tongue and groove fit that must match facing toward the front of the panel and pushed in all the way. The way I first connected looked good but did not work until I changed it. Then it worked immediately. I was not previously familiar with the Jackery brand, but overall, after this experience, I am very happy with this purchase and would do so again. And with the newer type LiFePO power cells, I expect many years of good usage.

I live in an area that has frequent power outages. Usually not long enough to matter, but in the last few years, we've had a couple instances where this would have been handy. We finally splurged and bought one. Naturally, we tried it out immediately. And it didn't work. But after speaking with customer service, which was great, we found the issue and it works. We haven't had a power outage to need this, but we've used it on a few things to test it and been pleased. It is easy to use and charges decently from the solar panels. We were actually impressed with the solar panels. Word of wisdom- don't set the panels on any grass you don't want to be yellowed quickly. A couple hours of the panel on the yard and we had a couple yellow patches of grass.

I started buy Jackery batteries in 2013 when I bought their orange mini 2600 mAh lipstick battery for travel. In 2019, I bought the Solar Generator E1000 and then a E1500 a few years later. At this point I run the older batteries with five Solar Saga 100 Watt panels. They came in super handy during fire season black-outs. I was able to keep necessary appliances running. This year, I decided to add the 2000v2 to my collection. We haven’t had a blackout for several years now, it still good to have them just in case. With gas prices going through the roof lately, and switching to a TOU plan with our energy utility, I started using the batteries to power all our tech devices (internet gateway, security camera hub, and chargers for phones, iPads, computer and wearables) all day long. I am very impressed how long the 2000 holds a charge especially during the day when it’s connected to the 200 watt Jackery solar panels. I just need to recharge 30 minutes or less at night. I wish my original E1000 and E1500 batteries had the same app connection, but they are still powerful and reliable batteries - just low-tech. The other things I love about Jackery is their EXCELLENT customer support and they are a local Bay Area company. I highly recommend Jackery for home backup and portable camping power!

This unit feels like quality. It doesn't seem like cheap garbage. And it's easy to use. I charged it to 100% using a wall socket, and then immediately used it to run a window air conditioner for about 3 1/2 hours until it was down to 45%. The window unit uses some juice, but the generator did the job. Afterward I took the generator out in the backyard and plugged in each of the solar panels, one at a time, and charged the unit up to 60% in an hour and a half. From what I saw I think the generator would power my 2 freezers and fridge easily with the two solar panels. I love the idea that I can use this in the house without worrying about fumes. And I don't have starting issues like I've had by storing a gas generator. Win, win...

I received it a couple of weeks ago. Everything looks great and works well. It came about 19% charged. I hooked up the solar panels and charged it for about 6 hours to 81%. I pluged it in and charged it from 8% to 100% in less than 1 hour. Tested it out on a few appliances and everything looks good.

Does what it says and holds charge. Would give 5 stars, but the solar panels are extremely flimsy.

Fabulous , easy to use

It came with an actual paper leaflet of instructions which I think is so much easier than having to access online. Not every one has a smart phone!! I bought this as a precaution to power outages which are becoming far too common. I did the initial charge on my AC. Charged my roomba on it as a test worked well. Solid weight 39lbs. Bit heavy for a 70yr old woman but I will figure out that issue. Once I get the solar panels out and charge it i’ll do an update