Gallery, 33 Lbs. Countertop Ice Maker, Nugget Shaped Ice, Stainless Steel Trim, Black

Great

I got in on a "kickstarter" type campaign many years ago for a nugget ice maker and since that time that model was acquired by a big mfg company. I purchased it a high price but much lower than when it was released and what it costs now and I could not justify the expense for ice. It started having issues and stopped making ice so after some research I took a chance on this maker (since there were several negative reviews) and I must say I'm very satisfied. I use it to make my mixed cocktails on the weekend and it's very easy to operate. And I appreciate the cleaning instructions since I know that it's very important to properly clean these types of machines. It makes more than enough ice and is VERY fast from power 'on' to ice in the bucket. I like the small nuggets (sonic-ice or hospital ice depending on where you're from) to help put in my shaker for my drinks. The footprint is smaller than my prior model however it is a little loud when it's running/making ice. I've been using it now for a few months so this isn't a review done a few weeks after getting it.

I have to admit, it works, as in it makes ice. It's also not terribly loud. You turn it on with a button, and stop it by pressing the same button once you are done making ice. The ice melts regardless of whether it is on or not, so there is no reason to have the machine on if you are not needing ice. That part probably wouldn't be so terrible, but. One thing that annoys the crap out of me regarding the melted ice. It does not provide a good way to drain the melt water. Per the instructions you physically have to pull the whole unit (not the lightest thing) off the counter top a few inches, remove a rubber drain plug from the bottom of the unit (mostly by feel) and let it drain into a bucket, and yes, its messy. This is just a ass-stupid design. They could have at least provided a removable tray, or built something better into the ice tray. The ice tray doesn't' even drain completely, so when you get near the bottom of the ice tray there is always a little melt water. The unit does have a removable drip tray, but it is pretty useless. It doesn't even attach to anything, just loosely sits on the counter where it is easily knocked aside. It's difficult removing the melt water without making a mess. Filling the reservoir is not exactly the cleanest process either, again thanks to the design. Speaking of design, a built in clock timer, like what is common with coffee pots and other small appliances would have been appreciated, but no such feature on this one. Anyway, I don't hate it enough to return it, though I rarely return anything. The product does what it advertises, it makes ice. The brainiac engineers really could have thought this one out a little better. I don't think I will be buying any more products from this brand..

ice maker broke in February. water leaked all over countertop. machine would not make ice add water light stayed on. machine broke 2 weeks after Amazon return period. similar to other reviews return process is difficult at best. emails pictures phone calls only to be told outside Amazon return window now have to ship back at my expense for them to review.

I’ve is very small and melts quickly