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| Best Sellers Rank | #21,715 in Books ( See Top 100 in Books ) #4 in Business Conflict Resolution & Mediation (Books) #10 in Business Image & Etiquette #14 in Human Resources & Personnel Management (Books) |
| Customer Reviews | 4.5 4.5 out of 5 stars (1,003) |
| Dimensions | 6.25 x 1 x 9 inches |
| Edition | Second |
| ISBN-10 | 1400212014 |
| ISBN-13 | 978-1400212019 |
| Item Weight | 14.4 ounces |
| Language | English |
| Print length | 384 pages |
| Publication date | June 25, 2019 |
| Publisher | HarperCollins Leadership |
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