Prime Docking Station (14-in-1, Triple Display, MST)

This dock is a must-have for those looking for a simple, easy-to-use interface to connect their laptops to an external monitor. I must admit, I was on the fence about this one when it came to gauging the value I would get out of this, but I was proven wrong. It is designed well with good weight and build quality. Setup was relatively easy, and it was nice that they threw in a DisplayPort and HDMI cable in the box. It does not take up a lot of space on my desk and the clock feature is a nice touch. Note that the clock is only customizable after you install a firmware update via the Anker Dock Manager PC application, which you can download from the Anker website. The dial is another welcomed addtion as this is present on their Anker Prime Charger 250w. Maneuvering through the settings was a breeze. The device runs cool and does not heat up to such high temps. Anker has done a great job at managing temperatures across it's devices. There are plenty of ports for connectivity, including 3 front USB-C data/charging ports, a SD + TF card reader. The back ports include 1 DisplayPort, 2 HDMI ports, 2 USB-A 3.2 ports, 1 USB-A 2.0 port, an ethernet port, and your standard upstream data/charging port. Upstream charging to the device is max 140w (unfortunately my gaming laptop supports only 100w), and the connection was relatively simple. This device also supports PPS PD charging for Android devices such as the Samsung Galaxy via the front 3 ports. You can also establish a data connection from your phone to your PC. For display, keep in mind that you need to download the Synaptics DisplayLink driver for your pc/laptop to output via DisplayPort to an external monitor. It is a relatively quick and simple download. Once the driver was installed, and I restarted my pc and reset the dock,the video display was seamless. I am currently outputting a resolution of 3440 x 1440 @240Hz with no stutter and no artifacts. This has improved my gaming setup tremendously, and I have not noticed any issues during hardcore gaming. The Anker Dock Manager application is a nice touch and allows you to see the multiple connections that you have on your setup. You can change from Mirroring to Extended display, even change the display direction if you have your monitor set up vertically. Refresh rate and resolution can also be customized. Overall, this is a solid addition to anyone's future laptop/desktop to monitor setup. Though there are other docks out there with more ports and features, the Anker Prime does a great job of incorporating functionality and simplicity for the everyday user.

Review updates/revisions Sept 2025: For fun, I did a search of my Amazon purchase history and counted Anker products in the dozens. We have been a fan of them since the first started showing up on Amazon - better quality cords and chargers, great prices, and 100% zero fuss warranty support in the RARE intance we had an issue. And it was very rare in the first place. May 2024 I purchased this dock - intended to make it easier to use multiple monitors and also swap between work and home laptops, also use it for hardline access since wifi can wobble during the business day but plugged in never does. Started having issues with it in November 2024, six months after purchase. Contacted Anker Support. Had already done the normal type of trouble shooting - cords, connections, removing other pieces - no luck. Support that was once so fast and painless turned into multiple email exchanges, proof of purchase requirements, a picture of the SN, and eventually a label to mail it back ... with this bold text "Any replacement process will only commence after the inspection is completed and the contents of the package are verified. We strive to process all returns as quickly as possible, and we will keep you updated on the status of your request." Um ... ok ... but what am I supposed to do for the 1-2 weeks while you wait to get it (USPS label), plus a minimum of 5-7 business days (per the email) for replacement shipping (IF approved, because of course it's still not confirmed or promised). I'm missing a daily use product for 3-4 weeks based on Anker estimates, for a dock I paid $150 for less than a year ago. Bottom line: Anker support ain't what it used to be, and they will not be the default answer in my house anymore. Original headline: Worked perfectly on the first try - Anker stuff works! I have a MacBook Air (M3) and an older MacBook Pro (Intel chip) and getting them to consistently do multi-screen properly has been an ordeal ... until today! Went to website Anker listed on the dock sticker, downloaded DisplayLink drivers, plugged in, and voila - three separate screens all working perfectly. Swap cable from Air to Pro and back, three screens just WORKS. So happy to get rid of my old CalDigit thunderbolt unit that was theoretically doing that but was always finicky. Also using https://www.amazon.com/dp/B0B54S58SX magnetic adaptors for USBC to make swapping between my Macs (plus my work MBAir) even easier.

I purchased this Anker 563 USB-C Docking Station in March 2023 for $249.99. It worked well with my Lenovo ThinkPad E14 for several years, but unfortunately the rear USB-C upstream port — the main port used to connect the dock to the laptop and provide charging — suddenly stopped working. I thoroughly tested the setup before concluding that the dock itself was the problem. My Lenovo charges perfectly when connected directly to its original USB-C charger, and the USB-C cable used with the dock also works correctly with other devices. I even left the docking station completely disconnected from power and all devices for about a week before testing it again, but the problem remained. This is particularly disappointing because this was a premium-priced docking station. I do not think a $250 dock should suffer a failure of its most important connection after only around three and a half years of normal use. The dock itself is not obsolete and would still fully meet my needs if the main USB-C connection were working. Having to potentially replace the entire unit because the primary laptop connection failed is frustrating and makes me question the long-term durability of this product. I purchased Anker because of its reputation for quality and reliability, so I expected better longevity from a product in this price range. I am currently contacting Anker support to see whether they are willing to provide a replacement or another reasonable solution. I will update this review depending on how Anker handles the issue.

I am using a M5 MBA on the latest software. This is the first time I had a docking station that worked with my two external monitors. I have always had a 34" Ultrawide and a 24" regular monitor(that I turn in 180 degrees so I can access more up/down). I had been looking for a solution for 2 external monitors and couldn't find one until now. This dock is super fancy and expensive but it's worth it because it works. When I first got the dock, I was using both HDMI ports and one monitor was working but the other monitor wasn't working. I initially thought immediately about returning the dock because it was so expensive and then I tried using the DP port and into my HDMI and it worked. I guess I bought the wrong cable so I bought the right one however, I did confirm that it worked perfectly. Please make sure you have the proper cables for your monitors before you return this and deem it incompatible because I'm telling you it works on both the M1 MBA and the M5 MBA but I don't know if it'll work previous versions however I don't see why not if you downloaded the Displaylink software. I have not tested this long term but it works for my needs so I'll give it a 5 star. My needs are super basic. 6/12/2026: so this dock kick butt. It works on the M1 MBA and the M5 MBA. Apple specs say you can’t use dual display monitors for the M1 but it works just fine with Display Link software. On the M5 it says you can’t use dual monitors only use 2 monitors in clam shell mode. I have tested the M1 MBA and it work just fine. The M5 can be used with 2 monitors and with the MBA opened at the same time so it’s like 3 screens. I don’t know if it’s because of the DL software or not. I would guess it has something to do with it. If I had know it’d work on my M1 I probably wouldn’t have bought the M5 MBA. See photo attached. It’s the M5 MBA. So for me it’s 5 stars. It does everything I want and I like the style because it’s futuristic. lol. It would be cool if it had a built in retractable cable that connects to your MacBook. That would be dope and super packable. So far, no issues with the dock however, it does not work unless DL app is downloaded because it uses your screen sharing feature and emulates the monitors. That being said, apps like Netflix, CrunchyRoll, Peacock, etc,.(mostly streaming services) won't work with DL because it's using a form of screen sharing/screen recording. If you're looking to watch Netflix using this dock then you'll need to download Google Chrome and go on Netflix with that after you go into the Chrome settings and turn off the "hardware acceleration" option. Once you turn that option off you'll be able to run Netflix with no issues but you'll need to use Chrome. Figured this out the hard way. FYI. Will not work on any laptops that doesn't have DL downloaded. I'm using a MBA M5 so this works well for what I need it for.

Suggested rating: **2 out of 5 stars** **Title: Eventually Worked—but Only After Hours of Troubleshooting and Replacing the Cable** I purchased the Anker Prime DL7400 after Amazon’s AI shopping assistant and the product listing presented it as an excellent match for my Thunderobot Radiant 16 gaming laptop with an Intel Core i9 processor and NVIDIA GeForce RTX 5080 GPU. Unfortunately, getting this docking station operational was anything but simple. This was my third docking-station purchase while trying to find a dependable solution for multiple monitors and peripherals. Based on the compatibility information and recommendations, I expected the DL7400 to be straightforward: connect the dock, install the required software, attach the monitors, and begin working. That was not my experience. When I initially connected the DL7400, it continuously connected and disconnected from the laptop. Windows repeatedly played the USB connection and disconnection sounds, the monitors would not remain stable, and the dock’s power display repeatedly moved between approximately 0 and more than 50 watts. It was unclear whether the dock was defective, the cable was inadequate, or USB-C Power Delivery was conflicting with the Thunderobot’s original high-wattage power supply. The instructions were inadequate for diagnosing these problems. There was no clear troubleshooting sequence explaining: * Whether the laptop’s original power supply should remain connected * How the dock handles laptops requiring more power than it can provide * Which USB-C cable specifications are required * Which DisplayLink software and Anker firmware versions are needed * What to do when the dock continuously connects and disconnects * How to distinguish a cable problem from a driver, firmware, Power Delivery, or hardware problem * How to configure multiple monitors properly I had to disconnect the dock, unplug every monitor and peripheral, disconnect the laptop’s original charger, and begin again with only the DL7400 connected. I then spent hours independently researching DisplayLink drivers, Anker firmware, USB-C Power Delivery, compatible cables, and multi-monitor configuration. The software experience was equally confusing. The version information showed 1.1.5 while I was trying to install or confirm version 1.1.6. The installation process did not clearly explain whether this number referred to Anker Dock Manager, the dock firmware, or another component—or why the newer version would not initially install. I had already purchased an Anker 13-in-1 USB-C Laptop Docking Station that produced monitor flickering, with no satisfactory solution provided by the available support information. I purchased the DL7400 because it was highly recommended, only to spend most of another day trying to make two monitors operate reliably, stop the flickering and disconnections, and identify the correct software. Ultimately, replacing the USB-C host cable stabilized the DL7400. After connecting the replacement cable and rebuilding the setup, the monitors and dock began working properly. This strongly suggests that the original problem involved the supplied cable or its ability to handle the required combination of video, data, and Power Delivery. Replacing the cable resolved the immediate problem, but it does not excuse the overall customer experience. For a premium docking station, Anker should provide a properly certified and thoroughly tested cable, together with clear instructions describing its specifications. The documentation should include an organized troubleshooting guide covering repeated disconnections, monitor flickering, Power Delivery behavior, firmware updates, DisplayLink installation, and laptops that must continue using their original power adapters. I am technically capable and persistent enough to research these problems, isolate connected devices, reinstall software, test different configurations, and replace cables. Many consumers will not know how to do this—and they should not be expected to become docking-station technicians simply to use an expensive product. Amazon’s AI shopping assistant described this dock as an excellent option for my computer, but an AI recommendation is not verified compatibility. My Thunderobot gaming laptop requires its original high-wattage adapter for full performance. The DL7400 may support the laptop’s displays and USB devices, but it cannot replace the laptop’s original power supply. If you already purchased this dock and are experiencing the same problem with a Thunderobot laptop, this is the sequence that eventually worked for me: 1. Disconnect the docking station from the laptop. 2. Unplug all monitors, USB devices, Ethernet cables, and other peripherals from the dock. 3. Make sure the laptop battery is charged to at least 50%. 4. Temporarily disconnect the Thunderobot’s original power adapter. 5. Connect the DL7400 to its own Anker power adapter. 6. Using a properly certified high-bandwidth USB-C or USB4 cable, connect the dock’s upstream/host port to the laptop’s USB-C port. (The One Ankers provided did not work - I used my own) 7. Wait one or two minutes for Windows to recognize the dock and allow the connection to stabilize. 8. Install Anker Dock Manager and apply any firmware update it officially offers. During my setup, I encountered version 1.1.5 while trying to obtain version 1.1.6, which added unnecessary confusion. 9. Install the latest official DisplayLink software for Windows. Anker Dock Manager and DisplayLink serve different functions: Dock Manager handles the Anker dock and its firmware, while DisplayLink enables the dock’s additional displays. 10. Restart the laptop and confirm that the dock reconnects normally. 11. Connect the monitors one at a time, waiting for each one to be recognized before connecting the next. 12. After everything is stable, reconnect the Thunderobot’s original power adapter if needed. My laptop requires its original adapter because the dock cannot provide enough power for full gaming-laptop performance. 13. Test sleep/wake, restart the laptop, and verify that the monitors reconnect properly. If the dock begins repeatedly connecting and disconnecting again, remove the peripherals and repeat the sequence. If changing the USB-C host cable resolves the problem, the original cable was likely the weak point. My advice to prospective buyers is simple: do not rely exclusively on Amazon’s AI recommendation or Anker’s broad compatibility statements. Verify your laptop’s exact USB-C, DisplayPort Alt Mode, Thunderbolt, DisplayLink, and Power Delivery requirements. Confirm whether the original laptop charger must remain connected, and keep all packaging until you have tested every monitor, USB port, Ethernet connection, restart, and sleep/wake cycle. The DL7400 is working now, but reaching that point required far too much time, research, testing, and frustration. A product at this price should provide a polished plug-and-play experience—or, at minimum, accurate compatibility guidance, a reliable cable, and professional troubleshooting instructions. Do your own research before buying. Amazon’s AI recommendations and the manufacturer’s compatibility claims should be treated as starting points, not guarantees.

I picked up the Anker Prime Docking Station DL7400 hoping for a clean, all-in-one setup, and it mostly delivers — but with a few important trade-offs. First, the positives: • Solid build quality and premium feel • Plenty of ports for everyday use • Easy plug-and-play setup • Great for basic productivity setups Where it falls short for me is display performance. Because this isn’t Thunderbolt-based, it relies more heavily on the system to drive external displays. I noticed that when running multiple monitors, it felt like it was putting extra load on the system, especially compared to a true Thunderbolt dock. Nothing completely broke, but it wasn’t as smooth or efficient as I expected. This probably won’t matter if you: • Use a single monitor • Have a lighter workload • Don’t push graphics or multitasking too hard But if you’re: • Running dual displays • Doing heavier multitasking • Expecting a seamless, high-performance experience You may want to step up to a Thunderbolt dock instead. Overall, it’s a good dock for general use, but not quite ideal for more demanding setups — hence the 4 stars.

I've used a handful of docking stations over the years chasing the dream of a true single-cable desk setup, and this is the first one that's actually delivered on it without weird driver headaches or dropped connections. One USB-C cable from the laptop, and suddenly I've got triple monitors, all my peripherals, and fast charging running through a single dock. What stands out with regular use: 140W charging through the upstream port is no joke. My laptop charges at full speed while docked, so there's no separate charger cluttering the desk — the dock handles power and data in one connection. The smart display is more useful than I expected. Being able to glance down and see charging wattage, fan mode, and display status without digging through OS settings is a small thing that ends up mattering a lot day to day. Triple display support just works. Once the DisplayLink driver is installed (don't skip this step, it's required), running three monitors off one dock instead of juggling multiple cables into the laptop directly is a huge upgrade to the desk setup. The cooling fan keeps it from getting hot under real load. Running multiple displays plus charging plus peripherals is a lot of throughput, and this doesn't get uncomfortably warm the way some passive docks do after a couple hours. Port selection covers basically everything. Between the USB-C, USB-A, HDMI, DisplayPort, and Ethernet options, I stopped needing a separate adapter drawer next to my desk. Worth knowing going in: the DisplayLink driver install is mandatory for the multi-display features to work properly, so budget five minutes for that setup step rather than expecting instant plug-and-play. Also, the front USB-C ports are for charging peripherals, not for driving a display — keep that in mind when planning your monitor cables. For anyone running a multi-monitor setup and tired of a tangle of separate chargers, hubs, and adapters, this consolidates all of it into one solid unit. It's a genuine upgrade to how the desk functions, not just a novelty gadget.

I picked this up for my work-from-home setup, and it was mostly plug and play. I did run into a small issue at first where my laptop wouldn’t connect to the monitors, but after updating my laptop software, everything worked as expected. I use this dock to run three monitors, and it’s been reliable with no lag or display issues. The build quality stood out right away—it feels sturdy and well-made, not flimsy like some other docking stations I’ve used. I also appreciate the number of ports available. I regularly plug in my phone and AirPods at my desk, and it’s convenient having everything connected in one place. I picked this up during a Black Friday sale, which made it a great value, and it’s now an essential part of my WFH setup. If you need a solid, well-built dock for a multi-monitor setup, this one has worked well for me.

Unit is surprisingly heavy but very neat. Software download was simple and easy (restart required). Simple and quick to set up, no fettling or faffing necessary. Overall a great purchase and excellent product.

Solid build quality and very reliable performance. Handles multiple displays smoothly, charges fast, and keeps my desk setup clean with all ports in one place. Works exactly as expected and feels premium.

Straight forward to connect to the laptop. Like the fact that it doubles up as a power adapter for the laptop. All my connections in one tidy area - well recommended.

No issues. Performs as described and is aesthetically pleasing. I would buy again.

Despite Apple's screen limitation with these earlier M1 MacBook Pros - it seems there is a way around it. You just need this amazing device from Anker - it really works as advertised. The HDMI output is set at 2k (my preferred scale) at 30 fps but can scale up to the full 4k. The DisplayPort output is running at 2k (my preferred scale) at 60 fps, and seems to be limited to 2k. Either way it's perfect for my setup! Haven't tested the other ports, but having ethernet, power etc...makes this just 1 USB-C cord to connect to my laptop...and can even run fine with the laptop closed.