Sony PlayStation 4 500GB Console (Renewed)

Maaaaaan! I definitely love my PS3 and glad Amazon had the availability but I'm really here to brag on the insurance!! Any electronics that you purchase through AMAZON, absolutely spend that extra money for the insurance!! Ok, so I got the system for myself for Xmas in 2021 and me and baby daddy went hard and played it a ton in 2022 til I kicked him out in March 2023. That last like 5 weeks was rough because the system had quit working and we didn't have anything else to connect with, yadda yadda. I had completely forgot that I had insurance til a couple weeks later (lol of course I was lying down to sleep and popped up to tear my house up looking for the hard copy of the policy) When I called to file the claim, from the time they picked up the phone until they sent the survey afterwards, they were amazing! I've been working customer service for 25 years and they as a team are what I teach my trainees. They got my system fixed and were ON IT when a VERY minor situation came up. I bought something from 2 other chains and had to file a claim on both items and it was the WORST experience! Plus Asurion or whatever completely took care of shipping which brightened my day and made one of the other's mad (hopefully) when I wouldn't shut up about them making me pay to get it to them.

Came as described . Reliable and great value for the money

I bought it for my son and when he got it the look of it looked like it was perfect but once loaded everything in Chinese couldn’t connect to internet or his network I tried for five hours straight it kept popping up with the same error can not connect out of range or it would say can not connect in time smh tried to download his data from his last game numbers moved but the download bar didn’t it just remained at 0% for hours I gave up an sent it back the same day he got it smh my son been wanting and waiting on this game an now he have to wait more smh due to its defective I understand it was renewed but I been ordering renewed items for years now and this the first bad one I got🤦🏾‍♀️🤦🏾‍♀️

Summary until i get a power cord: Overall the console is very clean, and packaged nicely with no damage done to the console or controller. Slight signs of wear on the console and controller, but only if you are looking for them and a reason to be upset. Questionable quality control but the best customer service I have ever gotten and I would absolutely buy from this seller again. 8/24/23 orginal review Console and controller seem to be in good condition, no dirt or finger prints, but I got 2 HDMI cables, a super cheap micro USB cable to charge the controller, and no power cable for the console. I contacted the seller immediately to try to get a replacement power cord, and I will update later. Update 8/25/23 Seller responded quickly with a partial refund and a power cord is on the way Update 9/17/23 Found out the power cord was actually sent to PA and not MN, contacted the seller immediately, he responded the next day with another power cord shipment, and 2 bonus games. I will update again once the package arrives. Update 9/23/23 Power cord and games arrived on the 19th, and I have given the console a few days to analyze the performance and such. As expected the power cord that was finally sent to me works perfectly, the games look to be in good condition although they are not really games I would play. No matter, I appreciate the seller for compensation for the issues and will likely try the games sometime soon since I have them, no point in wasting them. Performance wise, the console has a few lag spikes when playing god of war 2018, but I counted 2 in the 4 days I have been playing. As my friends warned me about, the ps4 fan is extremely loud, but I have noise canceling headphones for that. On the topic of headphones, the audio cuts out sometimes when useing the aux port on the controller, it hasn't the few times I was just using my TV speakers. It's not often enough or long enough to impact my game at all, just something to note. Overall, 9/10 experience, probably should have gone with the ps4 pro, but its alright.

We have our daughter our old PS4 thinking we would grab a PS5 after we moved. Lackluster rollout killed my enthusiasm and we decided the PS4 did everything we wanted and scooped up this referb. It works fine and came with the basics. It was very dirty though, and the controller was cracked and filthy. An hour or so with some Clorox wipes and a bit of super glue save us a return hassle, but I do feel we paid too much for an obsolete machine that was not properly cleaned before shipment.

Good quality I like it

Great everything works perfectly

Está muy bueno mi hija lo adoro