📱 Stay Connected, Stay Adventurous!
The Telcel Mexico Prepaid SIM Card offers 3GB of high-speed 4G/LTE data, unlimited calls and SMS within Mexico, the USA, and Canada, and access to unlimited social networks, all valid for 30 days. Perfect for travelers looking to stay connected effortlessly.
C**S
Worked Great! Terrific Customer Service! No worries, mate!
I purchased this through Amazon about 5 weeks before our trip to Mexico. The instructions say to register the card, and then test it by putting the SIM in your phone well before leaving and making sure that you have a signal. That's exactly what you need to do, but would seem that you'd want to make sure that you have data access as well (at least). However, because the seller refills the card the evening before the start of your trip (which you tell them the start date via the website to register your card), there isn't any data access at the time of testing your card - just a signal. So, no need to be concerned.I emailed the seller about that and one other question. Sofia replied very quickly and was very helpful.During the actual trip, everything worked very well. The data speeds at and around the Cabo airport were horrible, but that's more of a Telcel problem where they probably need to install more antennas there. Elsewhere the signal and speed were very good!We'll be using the SIM Cards again later this year. I'd advise getting an inexpensive SIM Card holder, such as the "Vranky 3 Colors 3PCS Nano SIM Cards Holder Aluminum Case Bag Storage Box": www.amazon.com/gp/product/B07CMWKNS2.
J**9
Worked in the US, but stopped working in Mexico
I purchased this SIM Card to use on a global phone. I followed the directions and activated it in the US before I went and was able to confirm the functionality of data before departing in the US. When I arrived in Mexico, the data functions turned off, and I was only able to make calls/texts. The staff did try to help, but since I was on vacation, I didn't want to stay tethered to wifi to work with them to resolve after a couple of different suggestions.I would be careful using this service; my phone has worked in many different countries (even a week prior to using a different sim for a different trip), so I am confident the phone can do this, and I have done it many times. The other thing is the fact I was able to make it work only outside of Mexico is extremely frustrating.
B**A
Works Great in MX, Problems testing in US
After reading several travel blogs and YTs recommendations, pre-purchased a MX SIM on Amazon for my son’s vacation trip to Cancun with friends. The SIM and instructions arrived in 2 days. A couple days before the trip he activated online which was easy and on the night before the trip, tried out the SIM here per instructions. Calling worked with the new MX # but texting to the new # didn’t. Sent a message to Mexico SIM Card and didn’t expect a reply in time but to my surprise Sofia wrote back within an hour. She suggested adding 01 or 1+ prefix but we ran out of time to see it working. Good news, when son landed in MX, installed new MX SIM in his iPhone and worked flawlessly! Calling, texting and internet! Worked well there. But be prepared that it may not work here completely in US. Thanks Mexico SIM Card!
T**.
Customer Service is Outsatnding!
After getting pillaged by Verizon on two monthly bills for roaming charges (I traveled mid month to mid month) I went looking for an alternative. After many years of travel to Mexico, Mexican friends, etc. I found TelCel to be the clear winner for cell service in Mexico. MexicoSimCard.com had the right TelCel package for my upcoming trip and has options to refill data from their website. When you receive the chip, regardless of Data Package, you'll need to pay attention to several things. 1st, the chip package is opened. This is so Mexicosimcard.com can "set-up your chip" to function when it arrives at your door. 2nd In the package you'll receive a colorful coversheet outlining what you need to do next, i.e. REGISTER YOUR CARD. 3rd There is additional information on the colorful coversheet that you should investigate, namely the mexicosimcard.com website, which has refills, additional packages and their AWESOME Customer Service email address. These folks are PRO and super quick to respond. Are you paying a premium for the TelCel Chip? Yes. Can you buy one darn near anywhere in Mexico? Yes. Are you fluent in Spanish and able to navigate the process of setting up an account on your now deactivated phone? Will you be able to speak to a non-english speaking customer service rep at TelCel to get your phone fired up and working properly? On that note, during registration you'll be asked to provide an entry date to Mexico. This is to activate your chip to maximize your data. Note that the 2 GB data expires in 26 days and the 3 GB goes off in 30 days. Maybe think about working your trip backwards and activating your new chip a few days before you head out to make sure all is well. Bottom Line: For a few bucks more, buy the chip now, enjoy the peace of mind knowing your phone works, and that you can recharge without having to stand in line. Did I mention the GREAT Customer Service? They are AWESOME!
O**N
Its not unlimited how comes and it say unlike in the descriptions
How to make it unlimited because I'm in the USA and when my MB finished i have to buy data again to use and the 30 days is not expired. All social media not working for me they only work for me when i have data...... anyone can help me please
C**A
Travelling Side Kick
I bought this for traveling to Mexico. Easy to set up services and great for keeping in contact while on away on vacation.
D**A
It simply does not work.
The phone turns on with real good signal, but texts all fail, and calls do not go through. Every kind of customer help is in Spanish and they are only open limited hours. I would give zero stars but I had to give one star. I honestly feel ripped off. This is not plug and play. Not good.
Trustpilot
1 day ago
5 days ago