Mapping Methods 2: Step-by-step guide Experience Maps Journey Maps Service Blueprints Affinity Diagrams Empathy Maps Business Model Canvas

This is so poorly edited, it makes it hard to follow. There are sections that just cut off mid-sentence and then get repeated again somewhere else in the book (included image example). The language is so wordy with lots of errors. It seems like it’s a rough draft. Just overall, messy and hard to follow.

This book is a joke. There are graphs with missing data and information that seems like it is filler to create a book that is more than 6 pages long. Don't waste your money. There are other books that are professionally written, more useful and less expensive.

Could be good but very poorly designed and edited. There are loads of typos and errors in the book.E.g clearly on the image 11. is an issue from copy and paste so as 17. These are just two examples of many.I expected more for 26 pounds.

EN: Very good product to use as a cup holder and its pages as napkins. This is not a book, is a mess with a cover.Es: Muy buen producto para usar como portavasos y sus páginas como servilletas. Esto no es un libro, es un caos con portada.