🧳 Travel in Style and Security!
The Hauptstadtkoffer Alex is a robust 75cm hardside spinner suitcase designed for the modern traveler. Made from a blend of ABS and polycarbonate, it offers exceptional durability while providing 15% more packing space through its expandable feature. With a telescopic handle and four smooth, silent wheels, this suitcase ensures comfortable transport, making it the ideal companion for 2-3 week holidays.
M**A
Seriously nice case for the price
I am planning an upcoming holiday in Japan, and because of the general logistics of bullet trains, lack of elevators at stations and luggage-locker sizes, I wanted to take two small carry-on size bags instead of one larger one. This necessitated buying one more small bag with the intention of it being the "check in" one, since we already have a soft-sided carry-on that I want to take on the plane.Buying cases sight-unseen and without recommendation is always a bit of a lottery, but this looked like the one most up to the job after I checked out the info on the manufacturers website. I was a bit wary of buying from abroad in case of any difficulty with delivery - but I really needn't have worried.The case arrived perfectly undamaged in record fast time (three days!!!) and I have to say, I love it. It feels much more solid and sturdy than similar ones for more money that I have seen in department stores or TK Maxx; it's a great colour - bright enough to stand out on a conveyor but not too garish; and there's plenty of attention to detail in the design, not least the expansion ability which will likely prove extremely useful when returning with souvenirs.The handles seem very sturdy and so does the towing handle - though as with all wheeled cases, I wouldn't want to pick up the case by the latter if it's full. The inside is nicely lined and fitted with straps and a separator for clothes that will make packing much tidier. It has good, chunky bumper protectors and though I haven't tried out the lock yet, that seems also to be perfectly fine and advantageous in that it doesn't leave the zipper-pulls loose to be caught on anything.If I had to be picky, I'd suggest the manufacturer consider a different zipper system - though I should add that the nylon coil one it is equipped with is of the same standard as those on other higher-end cases. It's just that I'd have happily paid a bit more for a metal YKK style one for strength, and I think many other travellers would too when looking at a case for £100 or above. But that's certainly no reason to downgrade it a star, since apart from that personal preference, I can't think of much you could do to improve it.I'll add to my review after the holiday to report how it performs "in the field" but at this stage I am pretty sure I have the perfect suitcase for my needs. Honestly I'd have paid the full price for it, but at £49.99 I feel I got a bargain compared to others I have looked at.EDIT: Well, just a quick note to say that it survived my holiday just fine, was a perfect size for lockers and train racks, and easy to pull along. It is also an easy size to manhandle one-handed up and down the (many) staircases and steps in railways stations/on streets in Japan. I initially worried that the handle wouldn't stand up well to being dragged around on uneven ground but actually it dealt pretty well with some of the less well maintained pavement I encountered once or twice. No complaints whatever and I think I will get a larger one too for single destination holidays. Great stuff!
G**N
Awesome cases
Durable, attractive and functional cases. Unbeatable at the price.These fairly lightweight cases are durable enough to take years of punishment. I must have flown 20+ times with these over three years, and all I have to show is a zipper pull that eventually broke off. Still works.Hard shell is great and will keep your fragile belongings safe from careless baggage handlers. Soft cases suck if you're a frequent traveller.Locks are TSA-compliant. Sadly this is a must these days unless you want the Americans taking bolt cutters to your case to examine your suspicious electronics. They also lock the zippers in place, instead of just locking them together. This helpfully prevents someone from popping open your zip with a ballpoint pen, tampering with your stuff and then zipping it shut again.Four-way rolling wheels are brilliant, the handles telescope to multiple lengths - and the lengths match up, making them easy to pull two at a time.A zip around the edge of all three cases allows the compartment to expand and increase capacity, or zip it back up to squash extra stuff into the smaller size.Colour looks great too.Are there lighter, tougher cases out there? Sure, but why spend hundreds of pounds on the latest Samsonite case just to squeeze a few grams more out of your baggage allowance?
L**N
Updated: Excellent customer service, after handle broke
** UPDATED **Original review:Really annoyed as the handle for this suitcase has sheared off after 3 trips since I got it in December last year (< 8 months ago). Otherwise the case has been great - plenty of space inside, seemed good quality (except handle did always feel a bit flimsy but put this down to it being lightweight). This time, luckily it lasted until near the end of my trip, although I had to cross London on the underground (after returning from France on the Eurostar), rolling it as best I could as the case is a bit too difficult for me to carry with the handle for more than a few metres.I think the handle must have been defective as I have no subjected the case to anything out of the ordinary for a small, hand luggage-sized case. The handle firstly bent as I was rolling the case through the train station (I noticed when I tried to collapse the handle to carry it down some steps) and then as I pulled it a bit further on the flat, one side sheared off. I rolled the case upright, as far as I could, with the remaining side of the handle still attached but it eventually sheared off too. Otherwise the case is fine and I would like to keep using it, but not without a handle!I think it would be possible to replace the handle, if Amazon (?) can send me another, but I can't work out how to contact them (the deadline for the standard return has long since passed - but the case was not fit for purpose / of sufficient quality, so legally, I believe it should be possible to get a replacement or repair. Any advice on what to do next would be very gratefully received!***UPDATE A WEEK LATER:I emailed Hauptstadtkoffer (via the customer support email on their website) and they replied the same day, apologising for the broken handle and asking me to send a copy of my invoice and photos of the case, so they could dispatch a new handle asap. New handle unit arrived today, and it's a simple job to unscrew the old one from inside the case to replace it.Very impressed with Hauptstadtkoffer's customer service! Still, first handle shouldn't have broken so soon - must have been defective, so knocking a star off for that but otherwise it really is a super little case, sturdy, fits loads inside (even without using the expansion zip), stylish, and backed up with excellent customer service from the manufacturer.
W**S
Dimensions are not as advertised
The product page says "Dimensions with handles and wheels: 55 x 35 x 20 cm", but the product is actually 25 cm deep (see pictures for proof) which is too big. Very frustrated, we were specifically looking for a smaller suitcase that would work on inter-European airlines since we've had to check suitcases that are 25 cm before.
Q**N
Pas Déçu
Tres belle valise, pas decu! Solide et avec de la place et légère!
Z**G
good quality
M**N
Tolles Kofferset....
Praktisch ist, dass man alle Kofferi ieinander packen kann. Die Koffer können durch den zweiten Reißverschluss noch vergrößert werden. Sie sind leicht und es ist eine tolle Farbe, ich habe mich für magenta entschieden. Die Koffer rollt leicht, die erste Reise gut überstanden. Er tut was er soll👍
P**E
Magnifique
Conforme à mes attentes
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