🪄 Transform your windows, transform your life!
The Foiresoft Basic Zebra Roller Blinds are ready-made window coverings that combine sheer mesh and opaque fabric slats for versatile light control. Measuring W 35 x H 64 inches, these dual-layer shades can be customized to fit a range of window sizes from 10 to 110 inches wide. Easy to install with included hardware, they offer a stylish solution for any room while ensuring quality with a 30-day defect replacement policy.
S**E
The devil is in the details: Vendor makes buyer pay return fees for damaged units
[ Pictures coming in pending 2nd update. READ before you buy ]A year after my original 3-star review ( below ), I decided I loved these Zebra Blinds enough to buy more and planned to bump the 3 to a 4 star as a result. I then ordered 4 sets of blinds with custom measurements and to ensure they all lined up when beside each other since they were for my open layout, formal dining room and living room. This includes a Bay Window (so 3-blinds there) and another window on the same wall.This has been a less than stellar experience to say the least. I am toggling between a 1 & a 2 star as I write this.After a year of use for my original 2021 two units (Master Bedroom and a Den), I felt they held up well to use and showed no new issues so the purchase, return, repurchase, return, repurchase cycle from the inaccurate descriptions originally was outweighed a little by the value for the items compared to local blind vendors or big box options.***** PROS & CONS *****PRO: I love the options these Zebra Roller Blinds give in terms of privacy while letting in diffused light.PRO: Good value for the money compared to other vendors for similar product.------CON: Failure to properly package the four sets of custom blinds left them dented and damaged from being slammed into each other during transit. ZERO foam wrap or even paper between the units. Each was merely in a clear plastic bag (presumably to keep the white clean???) and slid into a cardboard box up against each other (from Korea to Florida USA). BUT... they demanded pictures of the shipping box even though I told them from the outset it was pristine.CON: Their idea of "custom" regarding length of the blind leaves the blind roughly 2.5 to 3 inches too short which means the 2021 Off-The-Shelf length two units I originally purchased look like the custom blinds and these look like the wrong size blind was purchased. POOR DESCRIPTION RELATED TO WHAT CUSTOM means regarding the length as in, doesn't mention it at all. By contrast, they are exacting in their descriptions regarding the width of custom items for installations.CON: Circular and ineffective (if not outright non-responsive) though plentiful communication regarding the damaged on arrival items. The effort to exchange them/ return & repurchase have been frustrating at best and at the time of this writing remains unresolved. It's form letter email that does not address specific questions nor provides a method of return.They repeat "you are within the return window" endlessly but never provide a prepaid return shipping label for their damaged and inaccurately lengthen units. They will send an e-label that merely has a typed U.S. address for their returns but fails to include prepaid postage. There is "form letter text" about requesting refunds for postage on "approved" returns but no details in the message. No matter how hard I tried, they never answered me on this issue. Just more form letter emails that fail to address it. AND, refused to communicate by phone to resolve these issues.CON: I see no way to get the return shipping money back for these units. Funny, when I originally bought the two units I kept from the multiple purchases in 2021, Amazon did the free return label no issue. For new units you have to go through the vendor directly and apparently pay to return damaged on delivery items with a promise to give a method to request a refund for those fees. BUYER BEWARE!!!!******************************************************************************** Original 2021 - 3-star review of the product experience ********************************************************************************The devil is in details: Beware and scrutinize each itemI had to order multiple sets and return some in order to get the better of the available blinds in my needed size. No new ones were currently available to order so I purchased from the "USED - VERY GOOD" as they were the best available. All described as having damaged packaging or repackaged but nothing noted on the damages or missing parts.One set was so bad that it had pulls in the material at eye height and the handle for the weighted handle for the bead chain was visibly cracked down most of its length. This in addition to missing parts hardly qualifies it as a "USED - VERY GOOD" compared to the description of merely damaged packaging.I have ordered many things like this, merely returned items, and saved a few bucks in the past. If new Zebra blinds are available, buy those is my recommendation for these blinds. Also, still note some of the issues I note as they were issues for those that bought new in other detailed reviews.***** PROs *****+ Less expensive than going to a custom blind place or ordering through the big box stores+ Actually had them available in these difficult Covid related supply chain challenges+ Pretty and effective at providing privacy and allowing diffused sunlight into a space once you get them to fall properly.***** CONs *****- Not one set came with all the hardware listed on the directions: ALL were missing the hardware to assemble both two piece mounting bracket.- half the sets did not include directions at all- They are finicky and some do not fall properly: EX. One appears to be twisted and no matter how much fine adjustment, would not fall evenly so one of those was returned.- Despite being the same size, the two I kept do not fall the same way in two windows that are identical in size. Know this going in so if you are putting them side by side, you may have to go through multiple like I had to to get two that fall the similarly at least if not the same.***** Observations/ Recommendations ****** These are advertised as for inset or outset installation. That is only true if you do not care that the silver metal brackets are VERY visible for the outset installation. Inset (inside the window ledge) installation still allows a 1/4 to 1/2 inch gap at the top and minimally visible front face of the bracket. I used the faceplate from my old horizontal blinds to block that space so it worked for my two inset installations. However, if you are picky, you may want to consider these points.* These are a bit more delicate than the version of them that I saw at the custom blind place so you may want to ensure only adults or older teens are the people that adjust them.* Because the bead chain is a continuous loop. you will need to find a mount to secure it if you have children or animals that would mess with the chain. The manufacturer doesn't appear to sell them so you may want to look around. I ordered some to see if they will work... will see.* For a savings of roughly 30-40%, for the USED-VERY GOOD they were not worth the "savings" IMO as I had to locate additional hardware and time. Also, had to order multiple sets of blinds to get the two I needed so it required returning the others to the UPS Store so all in all the savings was a wash in time and money.* If you want them, buy new (if available) to up the chances of getting all the hardware advertised and avoid the issues I saw. I kept two and do really like the look. These are worth the cost of new compared to the big box options.
J**N
Very nice blimds
These blinds are exceptional and easy to install. We ordered the light blue and the color looked like the photo that we ordered from. They shipped fast and I definitely would order more of these in the future.
T**B
Great !!
I gotta say- I was so afraid I had measured wrong, or the company cut wrong- but- this blind fit like a glove! Absolutely perfect fit on a big, custom 70” window. Today, I installed it completely in one hour, and only because I struggle with brackets, drills and measuring. I did it alone! Love the filtered light , ease of use and modern look. I use additional room darkening curtains at night- but can’t wait to see if I really need them. ! Highly recommend. Follow all their instructions for providing you window measurements!
M**S
Mejor de lo esperado
Me gustan estas persianas , la verdad pensé que no serían tan bonitas , por el precio. Son muy fáciles de instalar , le tomó a mi novio una hora más ara instalar 5 persianas. Espero sean duraderas y no se pongan amarillas
D**N
Damaged during delivery
My shed was delivered and damaged during transit. The company was extremely responsive and quickly replaced the shade when I sent pictures in. Their communication was excellent. Highly recommend this company to deal with and the shade is beautiful.
M**N
Beautiful blind
Product exceeded my expectations. Went well with my new updated kitchen. Easy to install and looks fabulous. Highly recommend. It looks very similar to my cousins new window blinds but she paid a lot more from big box store. Am so pleased I found this in Amazon.
R**H
Easy up and down of shades
Very easy to put up. Like draw chain to lower and raise shadeBeautiful design
N**I
Amazing customer service
I was so nervous to order these blinds but honestly can’t say enough about how amazing my experience has been. I needed a custom size and they emailed me to make sure that is what I needed before they made them. I received them in less then 10 days and I love them. I had a problem when they arrived and the company took care of it right away. I will definitely be ordering a few more. If I could give them 100 stars I would.
Trustpilot
1 month ago
3 weeks ago