11’ x 11’ Florence Alumnum Pergola, Powder-Coated Aluminum Frame in Canadian Cedar Wood Grain Finish with Retractable Canopy in Sand for Backyard, Patio, Porch, Garden

I can't say it was easy to assemble since I just watched my brother in law and nephew put it together but, it seemed very straight forward with no problems. Dimensions are exact and it fits perfectly! I love it!

What a headache. Not only was the wrong item shipped to me (I received the dark Chilean wood frame), I couldn't even put it together due to missing frame pieces! When I called in, neither the manufacturer or the seller had any record of my purchase (though they were fairly helpful besides that). Not sure what is going on, but it might be Amazon's mistake?I paid extra so that I would receive the item by Mother's Day (almost all other resellers are cheaper), but it took me a month to finally get the right pieces sent to me (I received light Canadian cedar replacement parts the first time because that's what I thought I was putting together).Long story short, I got Amazon to give me a discount because of the mistake (disassembling it would have been annoying). The quality is actually pretty decent, though there were a few hiccups putting it together such as duplicate smaller pieces and about 1/8th of the washers were powder coated together. I wouldn't buy the pergola here, but would buy it again from Wayfair or Home Depot for cheaper.

The structure is made of metal and so it gets quite hot in the Nevada sun. But over all it works very well. The shade cloth is thick and blocks the sun effectively.There are many pieces to the structure and one needs two people to assemble it and raise it in place, just like the instructions say. In fact, one would need about two days to do it properly.It is braced in one direction. I think it should have braces in both directions for maximum stability. That is the reason for only four stars. Everything else is fine and well thought out.

Here is our assembled product. Curtains purchased separate as it faces west. Instructions state need 3 people, we did with 2 and bungy cords holding up corner posts. If you don’t have that, you really need 3 people. Pleased with quality, sturdiness and value. Instructions could have been a bit more clear. Read ahead. Read all steps. Slow and deliberate assembly works well.

I have tried to contact the support to notify them that the large piece holding up the structure was damaged and wouldn’t support the frame. Our only option was to request a return however most of the assembly was complete. We had to hire someone to fabricate another price to hold the structure in place. After assembly We noted there is more warping of other material causing the fits not to be clean and wabling. We’re still working with a contractor to fix the pieces that are a problem. For $2,000 this product should of been perfect. The shipping company came to pick up the product today however what box was it supposed to go in and then we would have to go through the task of disassembling. Ahhhh!

Instructions were clear and concise.

I've only had this a few years and all the hardware on the top of the pergola is rusting....washers and bolts. I'm replacing it all with stainless steel. The washers started rusting after a year and I replaced half of the but in the mean time half the bolts have started to rust. I would have contacted the vendor but had bad experience as soon as it was received. The overhead cover color was not even close to what was pictured. They sent me out a new one in a better color BUT they would not send it till I sent back the original one at my expense. An expense that they said would be around $50 but turned out to be more like twice thar.So now the stainless hardware is another $100.If you buy this do yourself a favor and assemble it with stainless hardware......at least the hardware on the top of the pergala. Today I noticed rust starting on all the black washer....which stains the the fake wood grain super structure. I ordered all new black stainless hardware. Did not cost much but now need to replace another 40 bolts and washers.

Takes 2-3 people to assemble 4 hours with power tools. Less if you have 2 power drills and Allen bits