Digital Body Language : How to Build Trust and Connection, No Matter the Distance

“You see, these days, we don’t talk the talk or even walk the talk. We write the talk.”Roughly 70% of all communication among teams is virtual and 50% of the time the “tone” of our emails is misinterpreted. Non-verbal cues make up 60-80% of face-to face communication. Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible.This is where Digital Body Language becomes important. Signs that were implicit when communicating in the physical world have to now be made explicit by tailoring the communication we send out.This book, supported by case stories, presents strategies to enhance your digital body language, thereby strengthening your communication. An important aspect it covers is the differences in Digital Body Language across gender, generation and culture. What is normal to one, may not be to another which often creates biases.In the new modern workplace not limited to offices, or communication mediums not limited to email, physical and digital body language are inseparable.Providing a better understanding of how digital body language can help build trust and authenticity, this book will transform the way you connect by allowing you to build stronger relationships, be it in your professional space or in your personal relationships.For complete review, visit aquamarineflavours.wordpress.com

An essential handbook for every employee in the world today. Laced with practical tips on how to be a better digital citizen, I took away a lot of key learnings wrt. Online communication I'm sure would be applicable in personal and professional spheres.

Must read for you to realise how unknowingly we are spoiling things around us when digital life is new normal. The book forces you to think and reorient your way of behaving in digital world

An intelligent book on body language of the present times.

Digital Body Language – We all have been pushed deeper into the digital space since last year. I have seen that people are responding by whatever their understanding of the Digital space is. As it is 21st century pace has brought a lot of complications into human interactions.Why I am writing a recommendation for Ericas’a book: Her book deals with the issue of Digital communication from a much deeper and holistic level. The four laws of digital body language: Value Visibly, Communicate Carefully, Collaborate Confidently, and Trust Totally deals with the issues of Human interaction (right from the pre digital era) , the impact on communication and then integrates it with the dynamics of Digital Era Communication.This book will help us in skilling in the digital communication norms, help us maintain the respect and connect with our colleagues and friends.If one book can bring us to speed about the knowledge and skills of communication in the digital space, it is this one.

Awareness increased.

This is a well-organised, lucidly written book about how to communicate using a digital device such as email and WhatsApp. The advice is sound although some may think that they are just common-sense advice. It is, but take it as a refresher course or as a primer. We spend (according to surveys) about two hours a day on social media. If we are careless in our writing, we offend friends. If we are careless with our colleagues, they (and our bosses) may misunderstand us and the working relationship may be eroded. What is important and enlightening is that different generations have dissimilar writing practices. The ellipsis is a passive-aggressive punctuation mark and is preferred by older generations (who do not use exclamation marks much). The two broad categories of digital users are the native and the adapter users. Native users are more informal in their writing style whereas the adapter generation (age 35 and above) tend to be more formal. It has commonly-used phrases and their passive-aggressive undertones. For example, ‘Going forward’ carries the implied warning, ‘Don’t ever do this again’. Some of the book’s best advice is about taking time to read incoming messages, taking time to reply, and writing well is a mark of empathy. As to taking time to reply, the author discusses the different situations and what counts as a reasonable time in each.

I ordered this book on the same day it was released and finished in 3 hours!What captured me right away, other than Erica's personal story, which is very much related to mine, is the question, "How do we show appreciation nowadays?" Nowadays, there are so many talks around increasing productivity working from home, but nobody really asks how we can appreciate those who we are working with: nobody but Erica.In her work, Erica dug deeply into our collaboration by texts and emails, and I found myself in some examples. I also tried to keep my emails short not to waste people's time and know that English is not my first language, but the others found them dry and unfriendly.I think it becomes a drama of the 21st century being misinterpreted more than 50% of the time (Erica provided researches on that) communicating digitally. So, I highly recommend this book to read to bring our collaboration and relationships to the next level!

The author explains how we can improve our communications skills. She shared stories that make us think in all the times we were not understood or we had offended someone. She did that buy sharing her vulnerability and make us feel normal and dive in this book that can save your job, your (and your colleagues’) mental health.

I purchased this because I saw it recommended by Adam Grant. Do not waste your money unless you are a complete novice in this area. If you have a modicum of experience, it is mostly fluff and not worth the time or money, especially in hardback.

So much of today's social interaction (via email, texts, tweets, and such) is devoid of all-important nonverbal visual signals. Digital Body Language highlights the risks this brings to our online communications, then shows how to present ourselves with tact, clarity, and effectiveness.Erica also provides great coaching on how to manage your visual presence online, as in Zoom calls or with Microsoft Teams. Neuroimaging studies show that your first crack at influencing others occurs in the initial 1/20th of a second of your encounter with another person. Your brain's mirror neurons fire off automatically and instantly shape the other person's response. Digital Body Language positions you to manage this critical mirroring that goes back and forth.Good book. Worth the money!