🎨 Elevate Your Living Room to an Art Gallery!
The Samsung 55 Inch The Frame Art Mode 4K Smart TV (QA55LS03AAUXZN) combines cutting-edge QLED technology with customizable design options, allowing it to function as both a high-quality television and a beautiful piece of art. With features like Art Mode and a variety of bezels, it enhances your home decor while providing an immersive viewing experience.
A**S
the one connect cable is a bad idea
TV did not work because the cable wascrooked behind the wall unit and i found out after the samsung technician came to my houseThe one connect cable is too sensitive that when i straightened the cable after being crooked behind the wall unit the TV only turned ON one time and then did start anymorei do not recommend the TV to anyone
A**N
I like it so far
My wife ordered this TV, she liked the way it sat flush (for the most part) to the wall.. when I read some of the other reviews I was a little intimidated about hanging it (there are a lot of horror stories regarding the mounting) and honestly it wasnt bad at all. The mount is a two part bracket, i prefer a single as it’s easier to make level, but they provide a template that you can place against the wall and make your marks. Now, you do need to constantly measure (which I’m not great at) and make sure your drilling is precise because once those two brackets go on the wall, there’s no adjusting and the mounts on the back of the TV have to mate against the wall mounts PERFECTLY. However with the template, a tape measure, and a 2in1 stud finder/laser level ($20) I got it on the wall in an hour (someone better at measuring could get it done in half that time) I had no problem locating studs to drill the main weight bearing screws into place on the outer slots (screws NOT included, but I had from the previous wall mount I removed) then i used two toggle bolts (also NOT included) for extra support on the inner slots. Seriously, I watched a couple Youtube videos and an hour later it was on the wall. NOW, the TV functions by a very small thin, clear wire that runs down the center of the TV to a control box. That control box is what actually plugs into the wall, and hooks in all your external media devices. SO, if you want ALL your wires hidden and the control box in the wall, behind the TV (as shown in some of the videos) then, yeah, thats going to be a pain, and probably better left to a pro as you may need an electrician (unless you are seriously handy) but the wire is not very noticeable, and can be virtually concealed if you do it right (ours tucks behind the top of our mantle, the runs down the side of it to a cabinet that holds the control box. My wife HATES exposed wires, but again the wire is so thin and clear it’s barely noticeable when done right.As for the TV itself, the picture quality is amazing and the art feature is pretty cool. The sound is adequate (could be a little better IMO considering the price) My son plays video games on it without issue, and they look great. I’m not crazy about the Home Screen as there’s a lot of stuff on there I’m just never going to watch/use.
R**
TV GOES ON AND OFF ON ITS OWN
55 inch 2021 model samsung frame tv, wall mounted, wifi connected with no HDMIs on box in use - worked great for 6 months then started going on and off on its own with increasing frequency - very frustrating to be watching and suddenly the screen goes black, the one connect box clicks, the tv reloads but not to the same show - will watch for approximately 10 minutes then turns on and off every minute or turns on and off within first few minutes of use - tried usual trouble shooting like turning unit on and off, then unplugging entirely, wait a few minutes then plug back on, using different electrical outlets, making sure remote is charged, connect box is unobstructed, etc - also the tv seems to be overheating as its very warm along the bottom - its wall mounted according to installation instructions, so I created some air flow behind the tv but that didnt help- I stream so not connected to cable or dish - sometimes it "blamed" the network connection but when I checked the connection was fine and my other tv (roku) does not have this problem - called Amazon product support (very nice person) who connected me with a Samsung tech - after +1 hr of dealing with an obviously foreign person named "Paul" (eg didn't understand zip code format in US or where Melbourne, Florida is relative to Las Vegas, NV) - he even asked me to replace the remote battery - hello its a sealed, rechargeable lithium battery on this model - plus seemed dyslectic as kept switching/transposing numbers eg I said 709 and he said back 079 and I had to correct the serial number, my address etc several times - he didn't want to "dial into" the tv via "remote management" and attempt a fix - why have this option at all ?- so now I am going to have to wait up to 2 business days for a "Samsung" tech (actually USSI United Service Source) from Florida to contact me and I live in Nevada - still under warranty - looks like Samsung contracts out their service calls to USSI which subcontracts it out again if there is no local agent - also USSI is not even BBB accredited so I am not hopeful - I was told by "Paul" if first USSI subcontractor cant remedy then they call in another USSI tech for 2nd opinion - only then would they consider replacement - and that's only if they can't blame it on customer damage, noncompliance, error, etc in which case I would be charged for the repair - seriously - no way am I the problem - I set it up according to instructions and have not dropped it or anything like that and have good tech skills I think - sad, sad experience with this TV which I really had high hopes for - I will update the "repair" experience - when I googled this problem for my model it seems that I am not the only one who is having exactly the same issue - it appears to me that samsung doesn't stand behind their products and makes the customer jump through all sorts of frustrating hoops before resolution if that even happens - all I can say at this point is arghhhhhupdate: USSI contacted me within 24 hrs by email - I had to call in to get tech visit - on hold for 17 minutes for agent who told me it would take 10 business days to get the parts and then the tech would call to make an appointment to visit - that's another 2 weeks with no useable tv - so I asked the agent if they know which parts to order then this must be a common problem with this tv - she answered in the affirmative - omg Samsung knows this model is a dud and they are still selling it on Amazon - that's just not right - arghhhhhUPDATE OCT 30, 2022 - pleasantly surprised with Samsung repair service - the locally contracted tech arrived as predicted on 10/6/22 and installed 5 new components including a new mother board both in the monitor and connect box plus a new cable - it took about an hour - so after 3 weeks of use the tv is working as it's supposed to - the monitor and box are no longer over heating and the tv is not turning on and off by itself - the original equipment started failing at about 6 months and got gradually worse as i described above so hopefully the same thing won't happen as the tv is now past the 1 year warranty and I am not sure if the new components are under their own warranty - i'll try and update in 6-12 months to let you know if any problems reoccur -BOTTOM LINE - IMHO i'd still be wary of this model - it does have a low profile hanging on the wall but to me the art component is not worth it - you have to pay a monthly subscription to access most of the curated displays - I go to youtube and get continuous hours of similar art for free with brief ads at the very beginning only and optional music - the display quality on YT is fine for me - i didn't try uploading my own photographs, art to display which is a feature of this tv so can't comment there
R**B
Not for everyone- and that’s okay.
Okay so FIRST the mounting process is a… PROCESS. the included template is helpful but the line in the middle of the template is NOT center. Be glad I saved you that headache.The other thing you need to know is the additional OEM frames are a bit of a nightmare. I was able to score the tv + frame for $999 together on Black Friday and I’m so glad I did because paying $150~ ish dollars for the plastic frames is really annoying when you discover that the poor packaging design means they arrive broken!! Go look at the reviews for the optional Samsung frames. If you’re patient and deal with the returns and reorder until it’s right it will work out but you’ve been warned okay?Alright all that aside the TV is gorgeous. I’m so happy with it. Picture quality is good my only complaint is that the screen should be more anti-reflective. It’s not as reflective as straight glass but with any lamps or windows you might be annoyed by the glare If you’re a design snob/observant enough in the first place to be looking at this tv. Regardless of the glare and the stupid overpriced bezels (which IMO are completely necessary if you want this tv since the whole point is to look like a frame) I would still repurchase because it’s just stunning to look at.Also the art subscription- just don’t.There’s not enough art to warrant $5 a month and you can upload your own pictures (of artwork that you can find on google for FREE) to the TV via the smart things app.They’ve shorted the free subscription to ONE month with a new tv purchase and it’s still not worth it. Just google your favorite art, save it in a high quality resolution and voilà .
C**G
It makes an annoying "crackling" sound...
I got my mom the 2019 version of the 55" Samsung Frame and I loved it. I decided to upgrade my own 10 year old TV this year and wanted a Frame as well.My wife and I have been hearing the most annoying "crackling" sound coming from the display itself (not audio). We watch TV with the sound low as we live in a small house and don't want to wake our daughter and the "crackling" sound is SUPER annoying as it's just as loud as our volume setting (usually like 5 or 6).I google searched it and found this is a problem with some Samsung Frame TV's and others have been complaining about it. My moms 55" Frame from 2019 does not have this issue.Other cons are:- Programmed with Samsung TV plus, we had to uninstall it on day 1 so the TV didn't start playing as soon as we turn it on and wake our daughter, it auto plays with volume...SUPER annoying when your deciding what to watch.- so much unnecessary stuff when we turn on the TV and the interface is not user friendly, I only want to see the apps we use, not ads and stuff.- Not flush mount. The 2019 Frame I bought for my mom only has a gap of 2-3 millimeters behind it (1/8"), ours is 15 millimeters (1/2"+).- Remote buttons - visually, I wish it didn't have Netflix/Prime/SamsungTV+ buttons. It just looks tacky and is unnecessary. If it had: Hulu, HBO, Showtime etc. I could deal with the aesthetics as the function would be there, but to limit to 3 options, 2 of which I'll never use is polarizing for me. Just make it look nice since I have to look at it daily.- Lastly, we connect Nintendo Switch to it, super annoying that after we turn off the Switch it says "no input" from it and have to manually hit the "home" button, wish it just went back to the home menu and saved me a stepNot really sure what to do as we installed it on the wall and love the look/quality but I'm not sure we can live with the "crackling" sound. Would give it 5 stars if it had no crackling sound and no "auto-play" Samsung TV+ as the other "cons" I mentioned are outweighed by the design and picture quality.
A**Y
Lovely focal point
Pros:-great picture-"built in" sound is good-there are so many customizable options to make this a great focal point to any room or gallery wall-easy to hang up-the art: you can choose from a variety of complimentary art works, can purchase a subscription to more, or use your own photos-the remote is great and doesn't need to be pointed at the tv (bluetooth); it charges with solar powerCons:-wireless internet connectivity constantly blips, and it's not my provider's fault (all other devices work fine at the same time.) it was cutting off about every 30 minutes and taking 4-5 to reconnect. we wired it up, and there are no more connectivity issues.-there aren't that many apps yet. the basics are there - netflix, hulu, disney, etc. but things like individual channels have yet to make it to the list. you'll need roku or amazon fire to get those for now.-extra frames are super expensive! you can definitely hang it out of the box and it looks nice, but if you want those extra "pretty" frames, get ready to shell out another $500 (from third-party sellers)Summary:if you're looking for a good deal, this isn't it. it's a great TV, but you can get much more bang for your buck. i purchased it because i wanted a "pretty" tv for my wall, and it delivers on that point and meets the rest of my needs.
Trustpilot
1 month ago
1 week ago