C**A
High GSM and 100% Cotton
With high gsm and pure cotton, you can't go wrong. I won't buy from any seller who fails to list gsm
J**E
Very thick
Thick absorbing towels. Very nice
K**K
DO NOT WASTE YOUR MONEY.
These towels were not cheap. And yet, after the FIRST wash (not even with hot water) the dye ran off the fabric and I'm left with this patchy, splotchy mess. There was no bleach or anything weird involved -- we had sheets in the same load that came out fine. The towels look TERRIBLE. I am embarrassed to put them in my bathroom. These were brand new towels that we have not used once, and they look worse than the older set we just gave away. To say I'm disappointed is a severe understatement. Shame on the seller and shame on Amazon for offering such defective products and having the nerve to call them 'luxury.'
N**N
Shedding
Shedding
A**F
First time 900 GSM buyer.
My first superior quality towel purchase. Chose eLuxury because one of few companies offering sets I was looking for in 900 GSM. I ordered 3 sets. I mention this next part because I consider it a positive. First, delivery was missing an item. It can happen. Reached out to customer service simultaneously via email and phone call. Customer service answered quickly without going through a bunch of prompts. They already knew who I was from my email, responded to it before I knew and already corrected the issue. Customer service was extremely polite and seemed genuine in my satisfaction. All was solved. Product is crazy. I never had towels so thick. I would imagine they will last me for many, many years. My house guests asked if they had to make reservations to stay at our luxury spa. I feel spoiled. I will place another order.
Trustpilot
1 month ago
1 day ago