Notice: If you have any quality problems and questions,pls feel free to contact our customer service at any time. Follow questions may be helpful for you using our earbuds. Q1: How to solve this problem that one of earbuds have no sound when listening musics? A1: Please make sure that it pairing successfully of two ear buds; If not, please close the Bluetooth function of your device and then repair the two ear buds following the guide strictly; Q2: How to solve the problem that it cannot power on? Please make sure your power case and ear buds whether have enough power; If not, you should use the USB charge cable to charge the case at first and then get off the charging cable and put your ear buds into the case for charge. Please note the indicate before and after charge; Q3: How to solve this problem that cutting in and out for a few seconds when listening music? TWS Bluetooth Transmission signal frequency is 2.402GHZ-2.48GHZ which is the same as wifi frequency, when the Bluetooth intersect wifi signal,the Bluetooth headset will switch the optimal frequency automatically,so that you can listening to music more comfortable. In this process there will be caused by a short pause,intermittent phenomenon. You can change different angle and use it. What You Will Get ! • 1XWireless Bluetooth Earbuds • 1XMicro USB Charging Cable • 1X Charge case(500 mAH) • 1XUser manual
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