💥 Unleash the Power of Pain Relief!
The PSP15 Shockwave Therapy Machine is a cutting-edge device designed for effective pain relief in muscles and joints. With its full metal handle for stable energy output, this machine offers a safe, non-invasive solution for various conditions, including ED and joint pain. Its user-friendly touch control and portable design make it an ideal choice for both professional and personal use.
V**A
High quality machine and good customer service
I bought this to treat chronic back pain. I am very happy with my purchase so far. The machine is made of high quality materials, very well designed, easy to use, and performs similarly to the device used at my doctor's office, where each session costs almost $200. Most importantly of all, the seller has really impressed me so far. When I've had questions about the device, I received prompt and clearly communicated responses from their post-sale service desk, including from an engineer who had actually helped design the device. I feel confident that if I have any issues with the device in the future, they will be able to support.////////////////////Update 05/18/2024I have now had this machine for over a year for personal use to treat back pain. I use it on a weekly basis and sometimes more often than that, and it's been an important tool to help manage my symptoms. The machine has proven exceptionally durable. I try to be gentle with the equipment, and everything remains in great shape, which I think speaks to the quality of the materials and assembly. The one time I had a minor issue with one of the components (one of the metal applicator heads broke, within the warranty window), the company immediately sent out a replacement.The customer service has been nothing short of fantastic. Every time I have reached out, they have responded promptly and professionally. Jeff, the main customer service person I have communicated with in the after sales service department, is not only very helpful but also clearly understands the nuts and bolts of the machine from an engineering perspective. If you are in the market for a shockwave device this is a great choice.
H**.
Professional high quality product Great customer service
When I was shopping for a ShockWave machine I wanted an excellent machine, and I also knew I wanted to buy it from a company that stood behind their product.The PSP15 has proved itself to meet both criteria.It is used in a small professional office. Time and care is given to each client.My clients are very positive about its effectiveness.The increase in client satisfaction and bookings was noticed immediately.Like most ShockWave machines, this machine has a touch screen. In addition, located on top of the unit are knobs to adjust the strength and frequency. These are solid parts of the machine and add convenience.During active use of the machine the knobs are easier to use than the touch screen. When in communication with the client they allow me to get the ideal depth and frequency for the best results. It is a very functional feature that I have not seen on other machines and I use it continually. I truly believe it allows for a better treatment.The machine comes with a travel case. This is a strong sturdy protective case.I give this company A+ customer service. An email sent is answered quickly. It is well written and easy to understand. I recommend this company with complete confidence.I have used it on myself, family, friends and of course clients. The results of using this machine have been overwhelming positive.Easy to operate, simple to clean and gives excellent results.To those of you who are treatment professionals. I have been practicing for many years. I am able to help people today with this machine who I could not have helped without it. I frequently think of the many people I could have helped had I had this machine years ago. I am glad I have it going forward.I feel very positive about this purchase.5 Stars
S**J
Excellent Product with Excellent Customer Service
This has to be one of the best purchases I have made on Amazon. This equipment is well-made with solid construction. I purchased this unit after doing the research on acoustic wave therapy as an alternative to knee replacement. I also checked around at clinics for therapy package pricing and found that I could purchase the product with payback after about 12 to 15 sessions and at the convenience of using in my home. I figured if it works, that I would have a product that I could use whenever needed for my family.I have been using over 6 months on numerous people for several different problem areas. Shoulder, plantar fasciitis & sciatica & knees. It has helped everyone that has used it, usually after the 1st use. I have personally used on my shoulder & had tremendous relieve after the 1st use. I have also been using on my lower back & knees which are bone on bone.The equipment is easy to use with its pre-set programing & easily adjustable with the 2 knobs located on top for level & frequency. I have contacted customer service twice with questions and received a response both times within the same day. Excellent purchase!
Trustpilot
1 month ago
5 days ago