New Headrest for Herman Miller Classic and Remastered Aeron Office Chair Black/Graphite Headrest Only - Chair Not Included (for Classic Aeron)

The product was so easy to attach to the chair. Color, material and design exactly fits the chair. Once installed, one would think it's part of the original chair.

Easy to install with only two screws. Fits in with the Herman Miller look & Ergonomics.

So for half the price of the true headrest, its a fair deal. The connection is good and does not come loose so you won't have the headrest falling off. The height adjustment works, as does the tilt. Time will tell if the tilt tensioner will hold up but as of now it holds great. My biggest issue is with the mesh, i don't care its not the same pattern or design of the actual chair, the color and over-all design match good enough. BUT the tightness or lack their of, is the problem. The netting is meant to be pulled tightly enough to support the weight of your head while having some give. Resting your head on this headrest causes it to sink in a couple inches, its just not pulled tightly enough in my opinion. Will add photos shortly

Unless you lean back in the chair the design does not support or reach your neck. In short - it does not work. Just to clarify, the neck rest does move vertically and does rotate at a 180-degree angle but does not move horizontally to meet the neck.

seems well made, but like some of the other reviewers noted, there's no way to adjust it to extend further into the chair, to get closer to your neck. before i ordered it, i didn't think that would be a big deal, but yeah, it is.it's fine if you just want to occasionally lean your head back and stare up at the ceiling, but for anyone who wants to rest their head against it (or come close to it) while working at the computer, it's not going to cut it. i considered getting a head rest cushion to extend it further in, but that's more $, and i think a hundred bucks for this is already kind of a stretch for what it's worth.

It started cracking within 2 days and finally snapped off.

The quality was good easy to install. BUT, there is not enough forward adjustment to put the headrest in a usable setting for me. Someone else might like the way it adjusts. Just not right for me.

Not perfect if you are sitting upright, you need to lay back to have the back of your head even come close to making contact. I was hoping for support when I was sitting upright and working at my computer. Will be sending this back and decided to purchase the OEM one since that looks like it is adjustable front to back.