J**N
Crushed
The item was crushed and melted, upon arrival, making it completely inappropriate to give as a gift.
P**A
Arrived Melted - But Prior Order Was Fine
Lindt's Lindor truffles are truly amazing - and this one is a great seasonal confection. Snickerdoodle White Chocolate Truffles are a magical combination of cinnamon, white chocolate, and maybe a little bit of gingersnap. I first found them at Cracker Barrel, but was glad to see them on Amazon.However - while the first 2-pk we ordered arrived with no issues, the second order was a different story. We discovered that they had all melted inside each bag and the individual wrapped chocolates leaked, creating a crazy mess in each. When I went to report the problem and ask for a refund, the response was an immediate "no refunds available". It took some time to figure out how to contact Amazon Customer Service to get it sorted. They could not issue an exchange, so a credit was made and I will have to order again. If the next order again comes melted, I will be thoroughly disappointed.
Trustpilot
5 days ago
2 weeks ago