CZURShine Surface Pro Professional Document Scanner, 16MP Document Camera + 2MP Webcam+ Working Surface, A3 Book Scanner for Computer/Laptop, 180+ Languages OCR, Fast Scan 1s/Page, for PC/Mac

CZUR Shine Surface Pro scanner is an excellent product. It is very convenient compared to flatbed scanners especially for bulk scanning needs.The delivery was fast and on time. The packaging is good and protective of sensitive parts like camera and lights.The build quality of the device is top notch. The supporting rod and camera rod seem to be made of a metal. The base plate is sturdy and provides good support. The base plate has three extra USB ports, one on right side and two on left side.Quality of foot pedal, cables and power adapter is good too. The power adapter came with US, UK and European plug attachments.Only one step assembly is required, attach camera rod to the base plate which can be easily done with the provided allen key. All the required cables have different ports and clearly marked on base plate so no possibility of confusion. Provided finger cots are of good quality plastic and helpful in scanning thicker books.The webcam part has smooth but not too loose swivel functionality.It looks good on the desk.The software is easy to download from their website. It has two main functionalities, scanner and visual presenter. It asks to choose the functionality you want to use at the start of the program each time. No problem in detecting the device by the software. I have only used it on Windows 11 so far. The user interface is efficient and functional. It opens in page/image edit screen; it shows scanning related settings after you click on scan button. All the scanning functionalities advertised seem to be working fine. Scanning thick books with finger cots works perfectly if you follow the instructions given in the sticker on their bag. A few times it missed to identify separate papers and clubbed two nearby papers in single image instead of separate image, but that's a rare and not regular occurrence.Overall, quite satisfied with the performance of the scanner software. I haven't tried visual presenter part, but it looks very functional.The general performance of the scanner and the software is excellent and seem to fulfil all the features mentioned in Amazon description.As mentioned above, hardware is excellent, and software is pretty much self-explanatory so under normal circumstances support wouldn't be required. But I had to contact them as a part got damaged due to my mistake in further transportation. I emailed them in a last-ditch effort, and surprisingly their replies were swift and to the point. They provided efficient and very generous solution for my problem. I have never seen such willingness to help a customer from any company, especially when it was not their fault to begin with. The support team at CZUR is excellent, helpful and fast.I'll most certainly buy CZUR if I ever need a scanner again. Hopefully they'll come out with a wi-fi (with Bluetooth for foot pedal) version of this scanner.

Update (Final - 27 May 2024): The company offered to replace the product in February 2024 which I appreciate, but due to time constraints and needing the system for a class, I could not pursue that option. Instead, I fixed the issue myself which in all likelihood voids the warranty. It is likely the issue I found was a quality control anomaly at the factory given the connectors were glued in place, otherwise the product has been outstanding.Update (17 Feb 2024): After two weeks successful use, the scanner started cutting in and out - nothing changed since I first used it when it worked fine. It is now indicating "Looking for device", finding it and showing me the report to be scanned, then cutting right back to "Looking for device" before a scan can occur. Typically it all ends now with "The device is disconnected." I have tried different computers (all up-to-date Windows 10 OS), different cables, and rebooting numerous times while the scanner is on and while it is off. Not so happy with the scanner that does not scan anymore!This product is outstanding and easy to use once you find a good CZUR instruction video on-line. The instructions that come with the product are almost useless. Initially it seemed the product was defective until I viewed a tutorial on-line. The "systems disconnected" error was due to not knowing that the scanner needs to be turned on first - push the round knob on the platform - that also adjusts light level - down for about 2 seconds until the blue light on the platform is solid and not pulsing. Many comments on-line indicate others were experiencing the same problem. Once operational, you can copy two pages of a report about every 10 seconds using the auto-detection mode for page turning. Experiment with the light level before copying to make sure the print is clear when saved. PDFs can be made searchable.

The CZUR Shine Pro was the perfect tool that I needed to copy a complete book that is out of print for my genealogical association. I have the only known copy of this book and used the scanner to copy the entire book including all the blank pages for publication. The historical association is now able to reprint additional copies or send the book to them digitally with OCR. With the automatic scanning process, I was able to complete this within 30 minutes. It has been a great timesaver for our organization. I'm now planning on using the scanner to copy all of my genealogical reference books w/OCR to a portable drive for traveling purposes.

wish the manual included how to turn the blasted thing on??? nothing in the manual, nothing in the youtube videos, finally read the very small print near the only button, the increase brightness/decrease brightness, the tiny print it says to hold the button down for 1.5 seconds or more to turn it on.... wow, now it works.

I ordered the scanner and was excited to test it out. Unfortunately it did not come with a plug compatible with US outlets. There were two adapters with the power cord, but neither were a normal US plug. Find a different scanner or model that works with US plugs.