Laguna Bay Spas 6-Person 51-Jet Hot Tub

Perfect for 2 or 3 people if you like to move around to let the jets hit different areas of your back. There is no way I would want 6 people in this because we would be shoulder to shoulder with all of our feet piled on top of each other? The light feature cover fell off within 2 weeks so we just super glued it on. The jet strength knob stripped out within a couple months and we had to take a side wall off to access the assembly to repair it. Other than that, great product for the price!

After filling our hot tub, all the water leaked out.Called the manufacturer immediately, left several messages, emails & finally got a response 2 weeks later (after I called them).They contracted with a repairman who fixes hot tubs but only part time - on Saturdays.He said many of the jets were broken, ordered parts, and installed them several weeks later - only when he was free on a Saturday -- nice guy, just works infrequently.Weeks after purchase, we were able to use the tub. Soon thereafter, half of the cover filled with water [I think it's evaporating steam that gets trapped in it]. Have written to and called the manufacturer - no response & can't even leave a message on their voice mail.About the tub: jets are weak; it's more like a giant soaking tub, cover is ill fitting which drives up heating costs and it fills with water.Amazon was great help with troubleshooting problems - but they should remove this item because of the lousy manufacturer's customer service.

Spa arrived 2 months ago with a sliced cover, cracked tub skirt, broken speakers, defective control board and scratches all over. Spa never got to the correct temperature in 5 days. I contacted Home and Gardens Spa (LPI Products - check their lengthy list of complaints on the BBB in Tennessee). LPI refused to replace the cover. Sent a section to replace the broken skirt - the new section shattered in the light weight box they shipped it in. Refused to send another. They sent a new control panel to fix heating issue but it didn't solve the problem. They sent a new speaker but it didn't solve the problem. Speakers are sparking and arching in the tub. Can you say electrical hazard?? They refuse to send another speaker. Also arrived filled with brown slime and water mold. Had to flush 5 times before using. Horrible, horrible, horrible customer service. Save your money and buy from someone who will stand behind their product. Anyone but these guys.

We purchased this hot tub through a factory direct vendor and it was delivered as promised about 6 months ago and have not had any major problems.---I had the 220V electrical setup prior to arrival and was able to complete the final electrical hookups myself. The cooper wire suggested was two large to fit into the control box so I snipped one strand on each of the copper wires to get it to fit. The electronics appeared to be easily accessible and if there are any issues in the future would be easy to replace or work on if needed. Setup took about an hour and it was filled and warm by that evening.---The jets are not too powerful but we find ourselves soaking in the tub with the jets off more than keeping them on anyways.Overall it has been a good purchase for the price.

We just bought this spa from a direct vendor; it's sold under a variety of brands at all the big stores. For the money, it's definitely worth it. The jets aren't super powerful, but they still feel great. With installation and accessories, the whole deal was still under 4500.

Biggest waste of money!! You really do get what you pay for. Started leaking after a week and could not get any response from manufacturer.

Cant believe this spa was priced so low. We were very concerned about buying a spa over the internet but Amazon made it very easy with there return policy. The spa is very heavy and well made, so you need to prepare to have all the neighbors over when it arrives as the trucking company was not a lot of help. Spa runs quiet, insulation looks good, jets are wonderful, and digital controls are very simple to operate. I still dont know why the same spa is 7K from local dealers? Overall, great spa, great price, and great quality, but be ready upon delivery as very hard to move.

This hot tub is a basic hot tub that is very reliable. For the price you will not find a better deal and the warranty is excellent!