(2024 New) Seauto Crab Cordless Robotic Pool Vacuum, Wall-Climbing, Automatic Pool Cleaner, Suitable for Walls and Floors of 1614 Square Feet Pool

2nd Update and unfortunately 1 week after use 1 of 2 robots stopped working. No lights, no power, not charging. Attempted several calls to number listed for support and none were answered. Sent email and none was answered. This is turning out to be an expensive experiment and a hassle to return - just waiting for the second robot to stop. In addition, Amazon is taking forever to issue a refund - I now had to contact them 4 times and still have not refunded. My advice is stay away from this item altogether at this point.==============================================================================I am updating this review and actually purchased a second one while the price was discounted -Pros:-no assembly required - take off wraps, charge it, download app, and stick it in your pool-the app actually works very well and you'll get a much, much longer battery life when you do BOTTOM/FLOOR only - STANDARD work mode shortens life by about 40-50% by my estimates after using it for a week-it will take a few uses, but eventually it learns the dimensions and topography of your pool and it's amazing how it navigates it-handles stairs very well and doesn't get stuck ANYWHERE, or blow out water all over my deck unlike my previous POLARIS-the basket has a fine mesh and will trap a surprising amount of small particulates which is excellent-all the soft rubber components make me comfortable that it will not damage my liner if it brushes too hard as it sometimes does on some of the walls-will save you lots of energy/electricity during summer if you previously used a booster pump - mine finally burned out and when I did a price comparison to replace I decided this was the better deal both on the initial cost and electricity consumption even when I bought the second oneCons:- Hard to say how long this will last-Can't seem to find any replacement parts on Amazon therefore I bought a second one-The charging unit, although sturdy, is not WEATHER PROOF - that is bad engineering on a pool cleaner that's meant to stay outside - don't leave it uncovered in the rain or under sprinklers because you will have the unpleasant surprise that it will short - replacement parts (as I mentioned) don't appear to be readily available-Manufacturer/vendor not easy to communicate with and this particular unit comes under a few different names and branding

I have been debating on getting a robotic pool vacuum for so long now….and I could just kick myself for it!We read hundreds of reviews before deciding on the Seauto Crab, both for its wall scrubbing features and the price point. (We weren’t quite ready to drop $1000 on one just yet!)Shipping- This took a little longer than expected. My initial package was delayed twice before it “disappeared.” Fortunately, Amazon made it right and sent a replacement quickly.Unboxing- The vacuum was packed and protected extremely well! It was in a box inside 2 other boxes. It took two of us to get it out without just flipping it, but it wasn’t awful.Everything was very well packaged.Set-up- This was the most simple set up of any gadget we’ve ever gotten. I charged it first thing out of the box and it was ready to go in less than an hour.After assembling the baskets, it’s an easy as pressing a start button and dropping the device in the pool.Our vacuum ran for almost 3 hours before the battery died. A recharge takes less than 2 hours.Performance- Wow. This vacuum not only scrubbed the walls, it picked up particles as fine as hair and sand. There were some very tiny toys that had fallen in our pool that I didn’t even know were there- and it picked them up too!Post Performance-A nice hook is provided, that fits on any pool pole, for pulling the vacuum out of the water.To extend the life of my vacuum, every time I run it, I take it apart and clean it with clean water to prevent damage from chemicals.It takes less than 5 minutes to clean completely.The “App”- I never could get it to work. The device never would link up to it. So for the app- I say don’t bother. Some have been upset that you can’t change the functions without the app, but for me it doesn’t matter. There won’t be a time I don’t want it to clean my whole pool, so I’m fine to leave it set as it came.Overall, we are extremely happy. We love our new Robot, which we all affectionately call “Ralphie.”

Pros: This worked great for about 7 months. I ran it every day for 7 months and it did a nice job of cleaning the pool.Cons: After 7 months of use, the right wheel stopped turning and the robot would say "Attention, got issue with right travel motor." So I opened up the right wheel to take a look, and the plastic gear inside was broken. I then attempted to contact Seauto support multiple times about this. However, nobody there answers or responds. And based on other reviews on here a lot of people have also noted that Seauto support is non-existent. Your calls and emails just go into a black hole. This is disappointing, because the robot is advertised as having a 12 month warranty.UPDATE:After leaving the review above, Seauto support finally emailed me back. They asked for my invoice, I sent them that. Then they asked for another picture of the problem, and I sent them that. Then they sent another email asking me to send them a picture of the serial number, so I sent them that. Then they sent me more emails asking me for more things and I responded to everything. I've now been waiting for six weeks, and still haven't gotten a replacement part, all they can respond with is to "be patient." Totally ridiculous. I'd give these people zero stars if I could.