Legal Disclaimer Customs, Duties & Taxes Import duties, taxes and charges are not included in the item price or the shipping charges. These charges are the buyer's responsibility. Please check with your local customs authority to determine these additional costs prior to bidding or buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up — please do not confuse them for additional shipping charges. Sometimes packages may be stopped and inspected by Customs officials at the border of your country. In our experience these inspections are quick and easy, but in some cases it may cause a delay in your package arriving. Usually these delays will be shown in your tracking information. If customs decides that your package cannot enter your country, it will be returned to us. In this case, you will be issued a full refund minus shipping and return shipping costs when we receive package back. Declaring low value amount on Invoice to avoid duties & taxes? While we love pleasing our customers, this is simply one request that we cannot accommodate no matter what the circumstances might be. We always state the full dollar value of any and all merchandise being shipped to a customer as we are required to do so by law. Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees. Returns: If an item arrives damaged, it must be reported to us immediately along with damage package images, so that we can correct the situation. Return Shipping: Customer is responsible for return shipping charges, unless the item is confirmed defective with the manufacturer. No claims will be accepted if reported after 7 days from the date package received. Please email the digital pictures of the damaged or faulty item. Any shipping, installation, or incidental fees are non-refundable. Items that have been installed or altered are non-returnable. Cancellations If you cancel your order BEFORE it has been shipped, Buyer will be entitled for a 100% Refund. If you cancel your order AFTER it has been shipped/In Transit/Hold by Buyer Custom Authority/Refuse Delivery, All said reason Consider as Order Cancellation. Return Shipping, GST & Custom Clearance plus Handling Charges are non-refundable.
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