Perfect Phrases for Office Professionals: Hundreds of ready-to-use phrases for getting respect, recognition, and results in today’s workplace (Perfect Phrases Series) 1st Edition

I bought this book, because I found the description to be intriguing. I've worked in offices for 10+ years now, and I wish I had read this book 10 years ago. By reading and considering the meaning and purposes behind each phrase (as applied to each situation), this book really depicts what the expectations should be in the workplace for admin professionals. From what I gathered, it's okay to speak up, to be confident, to offer suggestions to the boss and to your team when warranted, and to address conflict in a professional manner. I have already tried several phrases from this book and - like the author suggests in the intro - you don't have to use theses phrases verbatim (exactly as they are written), so just say the same thing but in your own words. I have already tried a few of these phrases out, and honestly at home, too, and it works. It's actually kind of funny, because it likely means I need to crank up my communication skills.

These books are well written. I'm not sure if I ever used anything out of this one.

i don't think well on my feet. i needed something to help me with responses to situations I was not ready for. Reading this helped.

I often get tongue tied or want a more sophisticated, profesional vocabulary on my job and this book is going to be a great help with that!

I really enjoyed reading this book. Gave a lot ideas how to express my self in different situations in my workplace.

Excellent, helpful book. So far, I've been just flipping through, reading random sections.

Just okay not as enlightening or helpful as I had hoped. Some of the suggestions sound smug and way too many start with"I".

A little basic and butt kissy, but it certainly helps you get the right idea!