Keter Factor 8x11 Ft All-Weather Outdoor Storage Shed with Shelves, Skylight, Window, Built-in Ventilation, Customizable Walls, & Lockable Double Doors, Brown

I ordered this shed to replace a wooden one that had started to rot. I was replacing a 10x10 she and this was the closest footprint to that I could find.Cons:Item did not arrive when it was promised. To be fair, when I did contact the seller, I was given a phone number for someone to talk to which is great for a nearly $2,000 item. To their credit their customer service was excellent and let me know they have been telling Amazon it take 8-10 BUSINESS DAYS to get there and to stop telling customers a week or less, so this is on Amazon not Keter.A few of the parts were cracked or broken. One of the doors has a crack near the top, and one of the roof corner brackets had some splines broken off. I debated asking for replacements but I had already torn down and removed the old shed and the items inside were taking up my garage based on the delivery dates I had been given. Having waited another week for delivery I did not want to wait weeks more to try to get parts, if that would have even been possible. I felt the damage was not structurally compromising and moved forward.Pros:Best manual for a product I have ever seen. Steps were clear and easy to follow. especially for which fasteners were needed.At least one extra of each screw was included.Very sturdy once built, and engineering included screws in the last few steps to solidly secure parts to each other and improve rigidity. The shed had been through several thunderstorms with 60+ mph winds with no issue.Having the floor as part of the shed helps in building a sound structure.Easy to clean floor.Steel inserts do a great job in a solid skeleton in key points.Lessons learned to help others:Some of the screw points along the roofline from the inside at the front and back were only possible to reach using a screwdriver and required a lot of force so if you are using a drill or other powered driver be aware you may not be able to reach these.The roof panels DO expand quite a bit from heat, making them difficult if not impossible to slide in as indicated. My wife and I could not finish the roof the first day, but when I went out early the following morning when it was cool I was able to move the panels myself and get the final securing done. I had sorted the parts on my deck and the panels were in the hot sun for hours before needed. Perhaps keeping them in a shaded spot could have avoided this roadblock.Snapping on the roof edging on the walls requires a lot of force. and each piece requires a bit of puzzling out exactly which part to snap in first to make it easier.

It was pricey but home delivery made it worth it. Assembly was not to hard to figure out. I recommend using the website and written instructions. And to read through each step and don't jump ahead. All the parts were included and we'll marked. An electric screw driver and rubber mallet were about the only tools required. It took two days to complete only because of the heat we were enduring at the time. I am thoroughly happy with it's appearance. I am currently laying concrete pavers to give it a complete look. It really dressed up an ugly corner of my back yard. I already had a concrete pad and I plan on anchoring it down as it is an option. Even though it's only 8x6 there is plenty of room to fit my mower, dethatcher and other tools. I included a 4 ft folding work table. I wish it had included 2 sets of shelves or an option to purchase more but it works. We have had several rain storms and everything is nice and dry. I am installing a solar motion light on the inside for after dark but the window and skylight piece provide plenty of daylight with just one door open. The seller was also great to work with. I had delivery problems but they were quick to respond to me and stayed in touch as they pressured the delivery service after a week delay. So I give their customer service an A+.

First off, I bought this shed 3 weeks ago for $999. Amazon said it was the last one. I now see that there are 2 available selling for almost $1,500. Many of the other reviewers say they bought it for under $750 somewhat recently.Secondly, The package arrived early and in great condition. I was very pleased with the delivery company, scheduling and the drop off in my garage. There was only one hole in the side of the box where a pallet jack must've bumped into it. I was still very hopeful that there would be no damage to the shed since the box I received was in much better condition than many I have seen from other Amazon buyers.The VERY FIRST thing I see when taking the top of the box off is both black roof panels are heavily damaged. Whoever packed this box 100% knew they were boxing damaged goods and intentionally packaged them anyway. As I continued to pull parts out of the boxes I came across more and more damaged parts. One of these damages were definitely done by that hole in the side of the box. The rest, Well the rest seem to me to have been damaged by the manufacturer and packaged anyway.Lastly, After having taken inventory of all of the damaged parts I reached out to Keter in order to start the process of getting replacement parts. Our email correspondence was adequate. Although I was notified that in order to get replacement parts I would have to wait at least 3 MONTHS for the parts to arrive from Israel. My only other options were to get a replacement from Amazon, Which I am going to try, Or to get a refund. I would consider the refund since I have no faith in Keter as a manufacturer, But I have already leveled the land and built a platform in my backyard for a shed exactly 8'x6'. I cannot find another plastic shed in these dimensions anywhere on the internet. (My wife is 100% against a metal shed.) And custom wooden sheds are way over my current budget.I knew from reading the reviews of other buyers that there was a possibility of a few damaged pieces and that Keter customer service was lackluster, But I was still hopeful I'd luck out and receive a quality product. I was woefully mistaken.All of that aside, If this shed had arrived in mint condition it would still seem a little bit cheap for the $1,000 price tag. Under $750 fells like a more appropriate range for the thin flimsy plastic and plain black plastic roof panels that look like bare tar paper.UPDATE*Amazon has attempted to deliver a replacement shed. Upon arrival the delivery drivers only had 1 of the 2 boxes (half a shed). There is no tracking for a second box. After speaking with a rep from Amazon yesterday and today they are putting in a request for yet another replacement since the other half of this shed does not seem to exist. I was informed that the shipment date for this new replacement would be 6 MORE WEEKS out.