HoMedics Shiatsu Massage Cushion with Heat for Full, Upper, and Lower Back, Deep Kneading Massager, Fits Most Chairs for Home or Office Use, Custom Comfort with 3 Zones for Targeted Control

Despite repeated efforts trying to get in touch with the seller for a refund of the product, I am still waiting for them to send someone to collect the product. The massager does not work in India. It needs a step down adapter which ideally they should provide with the product. Even after trying the product does not work. Now I am waiting for a refund.

I've actually bought 3 of these, one as a gift, one for myself that I broke by dropping something heavy on it (a couch leg when I moved furniture) and breaking the plastic guide inside, and this one. I bought a smaller unit of a different brand once and it almost caught on fire because of a bad cord and that company has had multiple issues with that and didn't want to hear about mine but I sent it to them anyway and told them no I didn't want a replacement or a coupon. I came back to this brand because it's solid (except when you drop couches on it, not the product's fault) and helps with that knot one gets in the "chicken wing" upper back area. I'll buy a 4th one someday for myself or another gift.

Every now and again I experience muscle tightness in my back causing great discomfort & pain. I wore out my last Shiatsu back massager over a 10 year period if time. I didn’t realize these really went up in price but thankfully found a new/used on Amazon fitting my shrinking budget and works terrific. Thank you!

I was told to expect it mid January. Actual date it arrived was December 12 with lousy tracking to an area with porch thieves. Big box undamaged but the box containing the massager was damaged. So I tried it out to be sure the item was OK. What I like is that the massage part is more gentle than the Snailax one where I worry that with my osteoporosis my bones will break. I do not like the operating buttons being awkwardly located. It is impossible to do anything with the controls after you sit or lay on it. Otherwise it is fine....so far.

2nd one have owned. First one lasted ove 5 years with heavy daily use by 2. Excellent device, a true reliever of stress, stiffness, & pain.Nicely affordable, small footprint, long lasting.

We have been using this for many months now and it is holding together well. We enjoy the heat option when necessary but mostly use it without. The time is a bit longer to run a full cycle but we don't mind sitting around.