Leitz 74401089 iLam A3 Laminator, Ideal for Home Office - Metallic Dark Grey

Used to laminate 12 sheets of A4 80gsm paper in 125micron laminating pouches and the last 3 failed to seal as the machine stopped heating. It's been kept stored after use when fully cooled in its box and has been taken out twice from new (arrived on 14th Aug 2017, it's now the 3rd September). Not impressed, especially as it is built to a good standard for the sub £40 price tag. When working it produced a great result, it's a shame it failed so soon. Amazon return window seemingly closes one month after purchase and don't have any means of supplying details of the products warranty support, so I have emailed the uk supplier and await their reply.Update: After dealing with the Leitz customer services, I've decided to rate this product as I would have done in its working condition: this is as a direct result of my communication with the support team and the level of professionalism they demonstrated. I hope that my instance of a failed unit is a very isolated one because, as mentioned before this update, the unit is a great value item and worked very well before the fault. Hope this gives confidence or helps with others considering this product.

Every thing works as expected, the last one we bought was an unknown Chinese brand, that lasted about 2 months before the plastic cogs inside stripped their teethSo far this one feels better made with better quality materials, but only time will tell so hence the 4 star rating, if it lasts another 6 months trouble free then the star rating can be upped to 5

Il prodotto è ottimo. Funziona bene. La presenza del led verde o rosso che indica quando l'apparecchio raggiunge la temperatura è comodo. Mi dispiace che non ho letto che la presa da inserire alla corrente è di tipo attacco inglese.

sembrava un acquisto inutile ma ora che c'è, si plastifica tutto. ottimo per i menu....

Ordered using the English version of Amazon, delivered to a UK address, the product code is even the UK version (not the EU one). HOWEVER when I opened the box it had a 2-pin plug. No mention of this in the description or in any UK reviews and many European reviews complained they received this product with a UK 3-pin plug so perhaps Amazon have switched their supply chain. Contacted Customer Services using the online chat who tried to sell me an adaptor with 30% discount - I just want a laminator I can plug in at home and use - not have to shell out more money for additional accessories to make it work! Had to return the product, not a positive buying experience Amazon. The Customer Service rep said they would take my feedback onboard and ensure this didn't happen again. Whether this translates into them amending the description to better inform future customers, time will tell.