Upgraded Commercial Ice Maker Machine 130LBS/24H with 35LBS Storage Bin,15Inch Wide Ready in 11-20 Mins Under Counter/Freestanding Stainless Steel Gravity Drainage Large Ice Machine

The ice maker is really easy to use, the most important part of it is that it makes ice even when its really hot. The design in general is quite interesting but the process of building the cubes works great, after a few hours the whole chamber was filled with ice. It comes with a blue light that after a while it gets annoying, but don't worry it can be turned off.Setting it up was a breeze, just connect the water supply (I have a water filter) and the water disposal to your drain, plug it in and you are set. Initially give it a few hours, because it needs to adjust and climatize the chamber so ice can be produced.Initially I got one and it was defective, I took more than 30 days to return it so it was out of Amazon's 30 day guarantee but working w/ the merchant I was able to get it replaced.In general great service and a good ice maker, so if you are looking for one, this is for you.

Update-still great after 1 month. We installed an RO filter system a few days after the initial review, replacing a cheap single filter. The ice tastes better and went from cloudy to perfectly clear.I researched many ice makers before choosing this one. It appears to be higher quality than most of its competitors. It does indeed produce a lot of ice, way more than a family could consume on its own. We’ve had two previous portable ice makers that couldn’t hold a candle to this one.I would suggest that you use a water filter in line with this or any similar ice maker. I believe that people who have reported an inside line breaking have an over pressure situation. There is a small stopper on the right side of the water tray, push it in before usage in case it is loose from shipping (we had this issue); if it falls out water will constantly drain and it won’t make ice (E2 error I think on the display).This uses a 1/4 flex plastic inlet and a larger flex plastic low pressure gravity drain line for melted ice water. These larger ice makers do not recirculate water like their smaller counterparts. If your drain is higher than the outlet you will likely need a small assisting pump.Their customer service is excellent, beyond what one would normally expect. We had some shipping damage and ended up working with them.

I received the first ice maker, it worked great for 2-days. After that the ice kept getting thinner and thinner so I had to turn up the freeze time. On the 3rd day, only the top half of the freeze grid would freeze and the bottom half would make little tiny cubes. By the end of the 3rd day, the entire grid was making little cubes that would melt on the thaw cycle and fall down onto the full paddle and just melt in the water cascade.Thus, it ended up being a perpetual cycle of making little cubes that fell down onto the paddle without enough weight to lower it, they would slide up against the waterfall and melt.So I returned the unit for a new one. I received the new one, installed it, and guess what? This one lasted 4-days. It did exactly the same thing. At first, it worked great and I was happy, then it just spiraled down and eventually on day-4 was doing exactly the same thing as the first unit. It is like is was not getting cold enough.I set it to the longest freeze time and it just would not make ice. Little tiny nublets of ice ejected, fell down into the water bin and just recycled. Producing nothing.Final opinion, don't waste your money or time. I am very frustrated with the time I spent on this stupid low quality machine. Lesson, you get what you pay for. I bought it because it was the size I wanted. It was a mistake.I have to admit, Amazon has been very responsive to my issue and has not argued the return at all. But, if you do buy this machine, hang onto the box and styrofoam so you have something to send it back in.

I am very pleased with this versatile ice maker. It was easy to set up and came with instructions anyone could follow. It will plug in anywhere and starts making ice within a few minutes. The control panel is easy to use and operate. At home it can be used anywhere such as a gathering spot in the kitchen or a home bar. I expect to use it for entertainment on a back yard porch or poolside for special occasions. You could even take it with you on trips such as camping, fishing, hunting or tailgating at a sporting event. Within a couple of days of receiving the ice maker customer service contacted me to make sure I was satisfied with the product and gave me contact information for questions and help with registration for warranty. That rarely happens anymore so I am pleasantly surprised by their support. Love the product and the customer service.

I love my ice maker. It makes a lot of ice, and does it fast!When I’ve had issues, support has been stellar. (I accidentally dislodged the water tray plug, and they coached me through replacing it)Edit: I had a problem with the main board, but the company helped me resolve it super fast. I can’t say enough positive about the company and their support for the product.