Balanced Scorecard: Step-by-Step for Government and Nonprofit Agencies 2nd Edition

Very well written. The author has a easy to read style that is clear and detailed without being pedantic or uninteresting. A very practical approach to the subject matter. I already knew the Balanced Scorecard from a boot camp I attended, but this Public Sector treatment offers a useful perspective if that is where you will use the scorecard - like me.If you are in the Public Sector and thinking of the Balanced Scorecard this is a must read. It uses enough examples to be credible and practical without being anecdotal. A very useful approach to implementing change and Strategy Management in government. I go back and reread sections all the time to make sure I didn't miss any key points.

A step to step guide to implementing a balanced scorecard in government and nonprofit agencies from the master of one of the earliest scorecards in North America.

Great read for how to run any organization efficiently and effectively. Great from creating a strategic plan with clear objectives and strategic goals.

I think this book offered many concepts and real stories about how to implement BSC. It's good and helpful to my actions. I would like to recommend iit to those who preparing BSC establishment in his or her department. I rate it as five stars based on what already did and what I trying hard to do so. This one is very great to you.

This is a great book not only for those new to the Balanced Scorecard but also for those who have been practising it for a while.I have about seven years experience implementing the Balanced scorecard and learnt a lot from reading this book, especially how to simplify the process.Its very easy reading which gives you practical advice on how to implement the Balanced Scorecard.A great addition to my reference library!

The book has a very good perspective of government. It gives you bases for making your own good indicators. It introduces you to applications in various levels of the public administration. It shows future possiblities for the balanced scorecard if you can read between lines.

This is the best guide for developing and using a Balanced Scorecard in a government or nonprofit organization

Niven is one of the best authors on BSC. If this administration and communications tool has been hailed as one the best new concepts in the business world, in nonprofit and government administration it can have even more impact. It is a great general introduction, but even seasoned experts will find enlightenment and a great very updated bibliography. Works very well as a textbook for nonprofit management with HBS cases.