VIVOHOME 29 Inch 4 Burner 7400W Electric Radiant Cooktop, Smoothtop with 5 Heat Setting and 90-min Timer, Black

Our old unit although it was just over 10 years old seemed obsolete after purchasing this new unit. The child safety feature along with the two duel unit burners put our old unit to shame. In addition, the wiring was simple and almost as easy to install as a new desk lamp. In addition the timer provides flexibility where a needed quick shower while the rice needs a little more time is available with a 90 minute timer. Don't be put off by this reasonable price. It felt somewhat like shopping for a automobile where all those fancy features will never be used. We love our choice.

DISLIKE.. I bought this stove to place in my home and roughly 6 months into using it one of the burners stopped working and another is super slow heating up. Still with in the 1-year warranty, and covered under @Asurian insurance. I reached out to Asurian they say it’s still within its 1- year warranty, I need to reach out to the seller.So I reach to VivoHome customer service. They reply and ask for videos of the product, which I provided. They then offered “$140 plus a $ 6.5(tax) a (50%) partial refund as compensation.” And tell me I can keep the broken cooktop. Unless you prefer something else. I then asked them to just replace the stove I don’t want money I just want a stove that works. They came back with how about;“Dear customer,Thank you for your message.Since there are not all burners are damaged so we'd like to give you a $168 plus a $ 7.9 (tax) (60%) partial refund as compensation. You don’t need to return this item back.Is this an acceptable solution for you?We really regret any inconvenience caused.Waiting for your prompt reply!Best wishes,VIVOHOME Customer Care”All I want is a cooktop that is fully operational. Since I respond and told them they are causing more inconvenience and I would just like a replacement stove they have stopped replying all together. It’s coming up on 2 weeks with no response to multiple follow up emails by me.If you are selling a faulty product you need to recall it and fix the issue or provide a replacement.I do not recommend buying from Vivohome. They’re operations are out of China and VERY VERY POOR customer service.Jacob

A really nice looking affordable cook top. It works very well, heats quickly, and installs easily.Only negatives are the burners being spaced fairly close together, and burned knob labels being hard to see. All in all a very nice product for the price.

It has a timer which can be useful. It is impossible to read the temp controls around the knobs as they are not lit up. The child lock is probably not necessary and a bit of a nuisance. The burners get too hot too quick unlike older cooktops. It is very difficult to get them on a low temperature and so far seems almost impossible. I'm OK with it but we will see if I can get used to it. It is not intuitive as to which burner you are using.

I've had the Vivo HOME cooktop for 4 months now. It can get really hot fast. I have yet to go over #2 of 5 settings to cook anything but popcorn. The high gloss finish looks great when clean but it's easy to get dirty looking but fairly simple to clean with Weiman Cooktop spray cleaner and a micro fiber cloth with the occasional polishing with the Weiman Cooktop Cleaner and Polish.The child lock feature(?) is a pain in the butt. Even after 4 months use I still have a problem remembering to unlock it.

Item seemed ok for the price and quality

I was very acceptable at first but after using this for a few weeks I am extremely pleased with the quality and performance. Dont by a brand name from the box stores, this is way better than them. Highly recommend.

The media could not be loaded. We ran into a problem with this cooktop in that one of the burners would only go to full heat and would not turn off. We have to reset the breaker to get it to turn off. I contacted customer service and they asked for some videos. I sent them the videos and then heard nothing. I sent them another email after 2 weeks and did hear anything. I called yesterday and I was told that they would escalate my case and that someone would get back to me. No one did.Yesterday it happened again and the tenant there did not know how to turn off the breaker. Luckily we came by and were able to get it turned off. The heat was so intense that it permanently turned the burner white and cracked not only the glass top of that burner but it cracked along the entire surface, cracking all burners. I sent you video evidence of the malfunction of your cooktop nearly a month ago with no response. This could have burned down my house, or worse could have resulted in death if a house fire did result from your faulty appliance.Just don't by this brand. The product I got was not safe and they are not responsive to correct it.