do you have to do the subscription?

Hello, The FloProtect subscription is optional and is not required to use the Smart Water Detector. Please contact support@meetflo.com if you have any questions. Thanks

Can you send the alerts to more than one phone?

When you set up the device you have to enter profile information including a phone number. That is the number that is used for the notifications. It only allows for a single number however you can have notifications sent to an email in addition to a text so you could receive notifications to a different email address but you cannot have it text two phones.

Will this unit push notifications sent as emails or alerts to your phone when app is not on

Hello, Yes you can adjust your notification delivery for the system to send you an email, SMS Text, or Push notification. Please contact our Support Team if you have additional questions. Thanks!

What country was it made in?

Hello, The Flo by Moen Smart Water Shut off is manufactured in China. Please visit www.meetflo.com for more information. Thanks

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Description

💧 Stay ahead of leaks—because your home deserves smart protection.

LONG LASTING POWER - Equipped with a lithium battery that keeps your home safe for up to 2 years without hassle.
UNMATCHED LEAK VIGILANCE - Constantly monitors water leaks, temperature, and humidity to prevent costly damage.
SEAMLESS WHOLE HOME DEFENSE - Connect multiple detectors or integrate with Flo Smart Water Shutoff for comprehensive protection.
INSTANT ALERTS INSTANT ACTION - Receive real-time notifications on your phone the moment a leak is detected—never miss a drip.
FLEXIBLE PLACEMENT WITH REMOTE SENSING - Includes a 48-inch extension cable and remote sensor disc to reach tight, high-risk spots.

The Moen 920-004 Flo Smart Water Detector offers professional-grade, 24/7 monitoring of water leaks, temperature, and humidity. With real-time app notifications and flexible placement options including a 48-inch remote sensor, it empowers proactive home water management. Compatible with multiple units and the Flo Smart Water Shutoff system, it delivers scalable, whole-home protection backed by a 2-year lithium battery for reliable, low-maintenance operation.

Specifications

Battery description	Lithium
Number of batteries	1 CR123A batteries required. (included)
Control method	App
Noise level	51 dB
Mounting type	Tabletop Mount
Maximum range	48 Inches
Sensor technology	intelligent
UPC	860000103596
Manufacturer	Moen
Part number	920-004
Item Weight	127 g
Product Dimensions	6.71 x 3.81 x 8.26 cm; 127.01 g
Batteries	1 CR123A batteries required. (included)
Item model number	920-004
Size	1-Pack
Color	N/A or Unfinished
Finish	White
Pattern	Leak Detector
Item Package Quantity	1
Included components	smart water detector, remote sensing disc with 48" extension cable, wall mount base, wall mount screw, self-adhesive wall mount sticker, battery
Batteries Included?	Yes
Batteries Required?	Yes
Battery Cell Type	NiCAD
tech_spec_battery_description_toys	Lithium

Reviews

M**L

Had to return them

Unfortunately app does not work in UAE so I had to return them.

8.11.2022

A**R

Not synchronizing with app

Doesn’t work, I tried to returned but need to send to USA and costs a lot.Not compatible with app

18.09.2021

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