TruVoice HD-550 Office and Call Center Wired QD Headset with Noise Canceling Microphone and HD Speakers - Compatible with Mitel, Nortel, Avaya, Poly, Polycom, Shoretel, Digium, ESI, Fanvil Desk Phones

This headset is really great! I manage a call center, and we've been using a Plantronics Headset. We had been getting complaints that people could here an echo when talking to us. So I did some research, came across this headset and decided to give it a try. This one sounds very clear, and I've had no complaints about an echo whatsoever. The only reason I haven't given this a 5-star rating is because when talking to someone in our office over the phone, they can hear a buzz. On the same call I've switched between this headset and the Plantronics one, and this one has a low buzz, while the Plantronics has an echo. Overall, we decided the low buzzing sound was far less noticeable and distracting than the echo.

I have only had the headset one day. So far it works great. Caller/receiver can hear well without having to speak loudly; no feedback noises. The headset was extremely easy to install. It fits comfortably over the head and can be adjusted if needed. The ear piece fits over the ear comfortably because its soft with rotating capability. It also has a security clip as well. Although, the headset is not wireless, it has enough extension to move around at your desk without getting in the way. Plus it has an easy disconnect if you don't want to remove from head when walking away from your desk. No problem using with my VVX 101 Polycom phone.

I use this to work from home. This headset is the best that I've had yet! It comes with an alternate pair of headset covers.

Using about half time due to WFH. Greatly improved my efficiency since I can work with both hands while on the calls. Easy to switch ears.Comfortable, good sound quality, folks tell me I sound clear on other end

We have Panasonic multi line eathernet phones on the Cytracom system. I bought these and am very happy with the performance. Good sound in and out. Comfortable, adjustable and durable.

I am happy with this headset because it is comfortable and I no longer have complaints from my callers that they are hearing their voice as a feedback. I had that problem with my last headset which could only be solved by lowering my headset volume to a level that I could barely hear.

Sound quality was ok for the headphones but the microphone?? Terrible! During our office test run, you couldn’t hear anything from the person using this headset and when you can, it sounds like I’m calling you from inside a car driving with the windows down while driving through a tunnel

Originally, we purchased a couple of these headsets to try and eliminate excess noise from the other nearby cubicals. We've noticed such an improvement that everyone in close proximity has one of these headsets. In fact, I believe so far we've purchased up to 6 of these, and recently we've ordered 2 more. High quality, Sturdy, and Reliable Headset.

This product turned out to be so god, I ordered 4 additional units for my staff including myself. However, please note that the "Noise Cancellation" as advertised does not work effectively. If you are using these for a crowded call centre environment, then these might not be for you. It is for this reason why I hesitated to award 5 stars.

Sounds good. Easy to use. Works with the phone it mentioned. It is just missing the head set hook.Weighted well. Heavy enough to feel sturdy, but light enough to be comfortable all day.Overall good. Just could have used the hook.

Produit parfait, bonne qualité, très facile d'installation. Aucun écho ou bruit de fond. Le son est clair, aucune impression de parler avec quelqu'un qui semble très loin.

Comfortable. Sound quality excellent.

Headset seems to be working fine. Just what I needed.