The Field Guide to Understanding 'Human Error'

Excellent book with a slight tendency for repetition. The central ideas are clearly presented, and bear repetition as the resistance to these new ways of looking at human error can be considerable - actually fixing things is harder than blaming someone else. If you work at the 'pointy end' of a safety critical job or industry, ever have to fill in safety reports or analyse incidents, you should have read this book. It will help you. If you manage a safety critical industry you should adopt the philosophy of this book immediately.Mr Dekker's background is aviation safety and this comes out in his examples which tend to be aviation-heavy but not exclusively so. Nonetheless, his examples are made clearly and demonstrate strongly his arguments and the sense and practicality of his analysis.A really interesting read which will definitely help me in my efforts to stay out of trouble.

This book will make your analysis of "Human Errors" shine. From simply blaming someone to make a analytic approach to a problem involving humans will benefit any organisations. This is a book well written and should be read by head of Human Resource and Quality Management/Risk Assessment departments.Highly recommended!

Valuable insight but the rather academic prose doesn't make it an easy read, which limits its usefulness. It is primarily of interest to the aviation industry more than industry in general.

Excellent book which ties in with my background in Social Psychology.Perhaps one way of summarising this is: Dekker challenges the current behavioural systems approach to safety management focuses instead on the interpersonal relationships between complex systems and personal decision making of workers.This book should be read by all Health and Safety managers if they really want to understand why safety goes wrong.Alan Bartholomew

One of the most important and best books I have had the chance to read. Must-read for everyone working in safety-critical professions, such as healthcare, aviation, oil&gas, etc. But also for people working in security, or anyone interested in human error.

Fantastic insight into human error and a new view approach to route cause analysis. Fantastic tips on how to implement changes aswell

An absolute must read book for those interested in safety and for those who are not. A thought provoking book that will make you think about safety, safety reports in a totally different light.

Food for thought for health and safety practitioners but keep an open mind

Sidney Dekker é, de longe, o melhor autor sobre a nova visão de segurança e fatores humanos. E esse livro é um dos primeiros dele, onde aborda de forma bem didática uma porção de conceitos fundamentais da área. Leitura obrigatória. Pena que ainda não tem traduzido.

Well written, easy to follow and very usefull to those of us who work in the field

Hauptsächlich anhand von Beispielen der Luftfahrtindustrie zeigt Dekker anschaulich, wie wenig Sinn es macht, den Verantwortlichen zu suchen. Dies führt nur zu Informationsmangel und Rückzug, so dass sich der Fehler vermutlich wiederholen wird.Der bessere Weg ist herauszufinden, wie die Handelnden auf ihre Ideen kamen und wie man so verhindern kann, dass dem nächsten die gleichen Fehler passieren.Ein Bissche Theorie, dann viele klare Darstellungen und Konzepte, das Problem anzugehen.

Very interesting and insightful, every Health and Safety Professional should read this book.

Great book to read