How can I get the strap it didn’t come with?

The one I ordered and received didn’t have a strap either. It’s an error. I called Amazon Customer Service and they sent me a new one (which had the strap) and gave me a return code to return the other.

Will the set of 2 600g ice packs fit in the pouches? I'm bad with measurements.

Thanks for the question! Our 600g ice packs are too large to fit in the Ice Wall pockets of this lunch pack. We'd suggest using the 250g ice packs that are included with it. Hope this helps! Arctic Zone Products.

Which version will we be getting? s. The clips/rings near the top handle are much nicer in 2 pictures.

Thanks for reaching out! The rings/clips near the top handle are actually the heavier duty ones shown in the main product image where you see the two ice walls partially out of their pockets. We appreciate your question about this as we will update the photography on the site! Arctic Zone Products

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❄️ Chill smarter, lunch bolder with Titan’s ultimate cool factor!

CARRY YOUR WAY - Multiple carry modes—handle, shoulder strap, clip to backpack—designed for the on-the-go professional.
ICE WALL POWER - Two reusable ice packs fit externally to maximize space and keep your lunch icy cold without the cold air escape.
LEAKPROOF ODOR FREE - Microban-protected lining prevents leaks, odors, and bacteria buildup for a clean, fresh experience every day.
EXPAND YOUR LUNCH GAME - Expandable design doubles capacity from 110 oz to 225 oz, perfect for power lunches or group outings.
FREEZE FRAME FRESHNESS - SuperFoam insulation + Therma-Flect barrier locks in chill for up to 6 hours, or 12 with ice walls.

The Arctic Zone Titan Refrigerator Cooler Expandable Insulated Lunch Box combines advanced SuperFoam insulation and Therma-Flect radiant barrier with two reusable ice walls to keep food cold for up to 6 hours (or 12 hours with ice walls). Its leakproof, Microban-protected lining ensures cleanliness and odor control. Designed for versatility, it offers multiple carrying options and expands from 110 oz to 225 oz capacity, making it ideal for busy professionals seeking fresh, cool meals on the go.

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Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Neha S.

Excellent communication throughout the order process. Product is perfect.

2 weeks ago

Anita G.

Good experience, but the tracking updates could be better.

2 months ago

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Manufacturer	California Innovations
Model Number	5-67042-01-0E
Package Dimensions	27.6 x 23.3 x 15.7 cm
Material	Polyester
Color	gray
Size	220 oz
Special Features	Insulated
Package Weight	1.11 Kilograms
Batteries Required	No
Batteries Included	No
Material Care Instructions	Hand Wash Only
Brand Name	Titan by Arctic Zone
Capacity	3.12 kg
Item Weight	948 g

Arctic Zone Titan Refrigerator Cooler Expandable Insulated Lunch Box - Grey

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