Urban Company Native M2 Water Purifier | Needs No Service for 2 Years | RO+UV+Copper+Alkaline |10-Stage Purifier | 4-in-1 Health Booster | Smart IoT Features | 8L Capacity | 2 Year Warranty

Aesthetic looks,build quality is superb,touch buttons work flawlessly,filter life is 2 years so no need of servicing frequently,I bought it in sale and it cost me only 13,500 so it was a great deal for me.noise levels are very low.easy to use,storage capacity is 8 litres which is sufficient according to a RO,ten filter system for better filtration including the minerals and alkaline filter.you can also use it to purify borewell water and still the filter lasts for 2 years so no worries of high cost maintenance like other brand purifiers,it has isi rohs usfda and other certificates too for reliability.if you get this at around 13,500,surely go buy it.

Best RO Purifier in Budget Price. Installed by urban company within a day. Nice design with good built quality. Easy to use and water taste is good.

I recently purchased an RO water purifier, and I’m extremely satisfied with both the product and the installation service. The purifier itself works flawlessly—water tastes clean and fresh, and I feel confident about its quality. The design is sleek and fits well in my kitchen space.The installation team was prompt, professional, and efficient. They explained the features clearly and ensured everything was set up perfectly before leaving. Overall, a smooth and hassle-free experience from start to finish. Highly recommended!

Excellent product by UC. Water tastes better than previous RO filter. The installation service was excellent too, on time and very professional. Great product, great service, lower maintenance cost and at low price (thanks to Amazon summer sale) what more does one want? Compete value for money. Kudos to Urban Company for such great product and service. Keep it up!!

I ordered UC Native M2 Water purifier from Assam after confirming from Amazon that the purifier can be installed by the brand. Once it was confirmed, order was placed and purifier received in time. At the same time, installation service date after 06 days was declared to us. We waited for hours and days but the installation team did not arrive. An auto generated message comes with the comment to reschedule the installation service 02 days later. This company does not understand that drinking water is an essential service and such delays in installation (06 + 02)=08 days cannot be thought off.Kindly note that UC does not have any customer care number (the only number is a bot which is useless) nor any customer care Id.Finally, UC has arranged some third party for installation. The purifier is working absolutely fine. Water quality is great. The product is awesome. The only issue remains is of providing service in remote areas which I believe UC will take up shortly.

This is a great product. I would say first of it's kind. IOT based tech savvy device. It does continously monitoring of water quality and filters. Bought this after lot of research and felt this is great product with least maintenance cost available in Indian market. I would definitely recommend this over other brands. I have used Aquaguard, AO Smith, Bluestar brands in past and Urban Company M2 removes all my worries of manually checking filters; etc as it is fully automated and can be tracked in their app.

Very happy with the device and the installation process. Infact, I'd have never imagined an RO device would give me so much excitement , specially how good it looks. The 2yr no-service promise and IoT are probably what will matter to me more later, but today's excitement is all about looks. Here is a breakdown.Why a new RO:I had a regular "dolphin" design RO , white and plastic looking with a transparent water holder. It worked fine for the most part. Occassionally it would need servicing and repair. Some part recently again broke so decided to just buy a new one. Usually, I'd have just called UC to again fix it but I wanted to give this RO a try. It did bother me slightly that the RO i had just looked really really plasticy and bad in the kitchen. Plus 2yr warrenty meaning lesser fixing and chores in a year.Delivery and packaging:Unfortunately, the delivery was delayed by Amazon with no new exact date. The installation request was already scheduled for next day. I had to escalate this to UC support, dint know what else to do.Support experience:Good news is, UC support was extremely proactive. They called me night and day to ensure I got the package. Rescheduled my installation to the very next morning on my req (delivery happened at night. got professional at 8am next day)! Made up and more for the delay and anxiety in delivery.Native RO unboxing and first look:This is what got me most excited that I'm actually writing a review. All i have to say is, it's a good looking machine! Simple, elegant and just feels and looks hi tech and quality.All features work as expected. Some callouts:- Pre filter (the black filter next to RO) comes included. I dint realise this. Usually companies make you buy this I think.- I had to pay extra (inr700) for a water pressure moderator device. I have a water pressure pump that makes the water flow jerky, so the professional suggested I install that else filters get a bit abused over time.- Preset buttons and the tray is helpful. Even though filling a bottle manually is hardly 10-20sec , having that automated so you can do other things is quite a delight.- the blue light looks very cool. The tray already had a centre marked so the light isn't a "must" for placement , but it sure does make the process of water filling exciting.- IoT connection was very very seamless. Though the service professional helped me through it, it was all layed out in the app step wise. Took hardly 10-15sec. Too early to really comment on what I like here beyond the first look and connectivity. I think I'd want UC to automatically call me when filter needs servicing/repair. That's what is promised and I look forward to. Full automation, make my life easy!Net net, it works exactly as expected in terms of it being an RO device. The simple things done are very delightful.Installation:While installing a device is the easy part, honestly this gives me most anxiety. Waiting for the guy to show up, hoping he doesn't mess up placement and leave a mess, hoping there are no leakages, etc. UC does these installations - the guy showed up on time, no hidden charges , proper invoice and quote was shared (pressure moderator) , guy was super efficient , explained things right , worked the RO a few times to see if anything needs tweaking (tds , leakage of any kind , etc). It took no time of mine. Seamless as I'd expect.Fingers crossed, I hope I don't have to call Uc for two years!!

Good product