Anyone else having a hard time getting the pump to work? I've turned and twisted it every which way and it won't pop up!

Same thing happened to me. I had to pull out the pump and basically use a washcloth and hold the cap with it and turn the spout really hard and it popped out.

What are all the complete ingredients conditioner & shampoo

I can not write all that is in it, but it is organic. It has tea tree, peppermint oil, cedarwood oil, clary sage oil, among other ingrediants. It does have a smell that I love of some of the ingrediants. You smell it as you shampoo but my hair does not smell like it after I rinse.

Is it suppose to smell like Pine-Sol.

I guess it does smell like that a little, but I think it's because of the tea tree oil, which is usually used to help scalp and dandruff issues.

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PURA D'ORスカルプセラピーシャンプーとヒーリングコンディショナーで、髪や頭皮に付着した汚れ、余分な油分、製品残留物を取り除きます。このシャンプーとコンディショナーの組み合わせは、髪を健康に保つために一緒に働く成分を特別に配合しています。このコンビネーションは、弱髪やダメージを受けた髪を改善すると同時に、濡れた状態でも乾いた髪にも滑らかなコンディショニング感をもたらします。

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